Business Banking Direct Relationship Manager

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We're currently seeking an experienced professional to join our team in the role of Business Banking Direct Relationship Manager.

You'll provide dedicated relationship management to a portfolio of customers with accountability for sales, service, risk, and operational delivery.

As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you'll:

• Focus on growing the business sustainably, by identifying opportunities to expand a portfolio and broadening client relationships by leveraging HSBC's extensive network
• Drive revenue growth through understanding customer needs and by adopting a needs-based approach which engages clients and increases new business
• Effectively manage work and support resources to increase quality and time of customer interactions
• Collaborate with Group colleagues to deliver appropriate needs-based solutions for customers
• Deepen understanding of the client through pro-active credit risk assessments and customer due diligence reviews
• Build a strong understanding of the client's business and industry to promote insights, enrich client conversations and deliver fair outcomes by treating customer fairly
• Confidently manage financial crime risk throughout the client lifecycle, and ensure adherence to all our applicable operational risk policies and procedures

To be successful in this role you should meet the following requirements:

• Have experience withing Commercial Banking
• Understanding and experience in reading and interpreting of financial accounts and writing strong credit applications
• Strong written and verbal communication skills, enabling productive dialogue with internal and external customers
• Planning and organisational skills in order to manage the unexpected as well as anticipated issues or events
• An understanding of business types and structures, and product knowledge of complex and non-complex commercial products
• Influencing skills and the ability to build positive working relationships with our customers, colleagues and stakeholders

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.