Job Description - Business Development and Service Delivery Manager
Business Development and Service Delivery Manager in Brentford (TW8), TW8 | Flat Fee Recruiter Find a job Post a job Sign up Tired of searching? Let’s find you the right jobs faster Get Started Search These jobs were popular with other job seekers Client Manager Aimee Willow Connex Limited Reading, Berkshire 3 days ago Senior Manager, Business Growth and Planning, Apple Services Apple London 1 week ago New Business Account Executive – MSPS, Outsourced Service, Integration Services, Service Based SaaS. 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Business Development & Service Delivery Manager – Occupational Therapy Services London, Home Counties and beyond Salary £55,000 plus generous performance-based bonus, negotiable based on experience Full-time, permanent Full product training, ongoing support, company vehicle provided if required About the role Our client is seeking an experienced, highly organised professional to develop its Occupational Therapy assessment service across local authorities and other public-sector organisations. Broader than a traditional BDM role, you will build new and existing relationships, engage commissioners and decision-makers, and manage opportunities from first contact through to completion. This includes ensuring referrals, assessments, reports, recommendations and paperwork are completed accurately and on time. It is a long-term career opportunity for someone who understands local-authority services, enjoys building sustainable partnerships and wants to help shape the future of the business. Key responsibilities Research relevant local authorities and other organisations, identifying and engaging commissioners, procurement teams, service managers and key decision-makers. Communicate the service, capacity and value proposition, generating opportunities through direct outreach, networking, tender portals, frameworks and professional contacts, and attending meetings, presentations and service discussions. Prepare proposals, quotations, tender submissions and supporting commercial information. Build trusted local-authority relationships, onboard new authorities and agree referral processes, service expectations, reporting requirements and timescales. Act as the principal client contact, responding promptly to queries, resolving operational issues and escalating clinical matters to the appropriate clinical lead. Coordinate Occupational Therapists and internal colleagues, monitoring assessment progress, capacity and turnaround times while ensuring reports and paperwork are complete, accurate and submitted on time, with clear records maintained. Monitor performance against agreed standards, update management and clients, identify opportunities to improve or extend existing services, and develop robust systems and processes as the service grows. About you You will be commercially confident, professional and capable of building relationships with senior stakeholders. You will also be highly organised and comfortable managing the administrative and operational detail required to deliver an excellent service. You should be able to demonstrate: Experience in business development, account management, commissioning or service delivery. Experience working with local authorities, the NHS, social care organisations, charities or other public-sector bodies. Confidence working with C-suite executives, commissioners, procurement teams and other senior decision-makers. An understanding of local-authority decision-making, commissioning, procurement or tendering processes. A successful record of developing client relationships and converting opportunities into contracts or service agreements. Strong relationship-management and communication skills, with excellent written English and attention to detail. Confidence preparing presentations, proposals, reports and tender documentation. The ability to manage multiple referrals, deadlines and stakeholder requirements, supported by strong administrative, record-keeping and organisational skills. A proactive approach to resolving problems and maintaining service standards. The ability to work independently while collaborating closely with clinical and operational colleagues. A clinical qualification is not essential for the commercial and operational elements of the position. However, clinical decisions and the professional review of Occupational Therapy recommendations will remain the responsibility of an appropriately qualified and registered clinician. Experience in Occupational Therapy, housing adaptations, social care, community equipment, Disabled Facilities Grants or a related field would be highly advantageous. What they offer The opportunity to play a central role in developing a growing Occupational Therapy service. A varied position combining commercial development with meaningful service delivery. The chance to build long-term relationships with local authorities and public-sector organisations. Support from experienced Occupational Therapy and operational colleagues. Commission based on business generated. Holiday and company pension. Vehicle provided if required. Company phone. How to Apply If you have the skills and experience required for this position, click “apply” today and check your inbox for an email providing more information on how to complete your application and provide any other supporting documents. You must be authorised to work in the UK. No agencies, please. Other suitable skills and experiences may include: Business Development, Service Delivery, Public-Sector Account Management, Local Authority Commissioning, Occupational Therapy Services, Social Care, Tender Management and Stakeholder Engagement. Apply Flat Fee Recruiter HR Services, Recruitment & Selection 38 Jobs Company Profile In Short Industry HR & Recruitment Founded 2012 Location Leeds Company size 11-50 Be Savvy – Forget the Agencies We want to do business just like you do: simply, cost-effectively, flexibly and professionally. 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And we don’t just post and pray - your dedicated account manager can support you in every aspect of the recruitment process, including proactive candidate searching and screening interviews. Whatever your needs, we are here to help build and deliver your ideal campaign. There are no hidden costs – hire as many people as you want from each campaign. The flat fee costing model is based on the human time, tech and cost of advertising, not as a percentage of salary. Be Successful Looking for a new job? We are recruitment advertisers, not recruitment agents – our priority is getting the best roles seen by the best candidates (that’s you!). Nothing else. So when you see a role promoted by Flat Fee Recruiter, you can apply confident in the knowledge that the opportunity is genuine, still available, and that nobody will try to charge you any spurious admin fees! We work with fantastic clients from a huge range of sectors at locations across the UK, including Education, Manufacturing, Construction, IT, Healthcare, Business Services, Sales, Marketing, Transport & Distribution, Engineering, Finance and Insurance. Plus, you’ll also be able to follow the progress of your application through our online portal – and there’s always somebody on the end of the phone. Similar Business Development And Service Delivery Manager Jobs Popular with Other Job Seekers Client Manager Aimee Willow Connex Limited Reading, Berkshire 3 days ago Senior Manager, Business Growth and Planning, Apple Services Apple London 1 week ago New Business Account Executive – MSPS, Outsourced Service, Integration Services, Service Based SaaS. Global Technology Solutions Ltd Watford, Hertfordshire £60,000 - £80,000 OTE £130,000 - £150,000 2 days ago Account Manager Monday-Friday Compass UK & Ireland North London (N1), N1 9UZ £60000 ANNUALLY 1 month ago Account Manager Skilled Careers Ltd Acton Green, West London (W4), W4 5YB £40 - £42 Per Hour 3 weeks ago Customer Outcome Executive (Account Executive) Salesforce London 2 weeks ago Capture Management Senior Manager AECOM London 2 weeks ago Provider Relationship Manager (6-month FTC) Hackajob Ltd South West London (SW1) Competitive 3 weeks ago Enterprise Account Executive, Okta - UKI Okta London 1 month ago Account Manager Carbon Global Limited London Up to £35000 per annum + Bonus £3k - £12k OTE 3 weeks ago Business Development And Service Delivery Manager jobs Business Development And Service Delivery Manager jobs in Brentford Sales jobs Sales jobs in Brentford Business Development jobs Business Development jobs in Brentford Jobs in Brentford Full Time jobs Weekend jobs Retail jobs Night Shift jobs Apprenticeship jobs NHS jobs HGV jobs Immediate Start jobs Warehouse jobs Cleaning jobs No Experience jobs Remote jobs Admin jobs Apprenticeships jobs Administration jobs Tesco jobs Get hired. 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