Business Development Manager

Security Monitoring Centres (SMC) – Part of Chubb Fire and Security are the UK’s largest security monitoring provider are now looking to recruit a Business Development Manager.

We are looking for a high‑energy, results‑driven BDM who knows how to open doors, build influence, and convert opportunities into revenue. If you excel in fast‑paced environments, love winning new business, and can confidently engage installers and major end users, this role puts you at the centre of our growth strategy.

What will I be doing as a Business Development Manager for SMC?
 

• Drive a focused sales plan to expand SMC and Chubb’s footprint across target markets.
• Own the hunt: prospect relentlessly, build your pipeline, and secure high‑value new business.
• Build strong commercial relationships with fire and security installers and key end‑user accounts.
• Lead negotiations, close deals, and deliver compelling demonstrations of SMC’s TOUCH platform.
• Generate and qualify leads through outbound activity, networking, referrals, and campaigns.
• Manage the full sales cycle with precision, from first contact to contract signature.
• Hit and exceed revenue, growth, and KPI targets.
• Maximise account value through strategic upselling and cross‑selling.
• Work closely with operations, customer service, and technical teams to ensure seamless onboarding.
• Maintain a disciplined CRM pipeline with accurate forecasting and activity tracking.
• Monitor competitors, market shifts, and customer insights to stay ahead and spot new opportunities.
• Support tenders, renewals, and pricing proposals to strengthen win rates.
• Represent the business at client meetings, industry events, and networking opportunities.

To be successful in this role as a Business Development Manager, you will have:

• A proven track record of new business development and achieving targets from within a service industry.
• Whilst fire and/or security industry experience is advantageous (e.g., CCTV, access control), it is more important that you have knowledge of the installer marketplace and that you understand the installer network.
• The ability to prepare area plan and structure / conduct effective sales calls and meetings.
• Excellent presentation and negotiating skills, with a laser focus on customer requirements / satisfaction.
• IT aptitude, able to craft proposal documents using Word and PowerPoint – and to confidently deliver to customers.
• Current UK driving license.

What can we offer you?

• Competitive basic salary with on target earnings of c£80,000
• Company vehicle or cash allowance
• 25 days holidays plus bank holidays, plus option to purchase additional days.
• Generous pension scheme
• Employee scholarship scheme
• Benefits Central Platform hosting employee reward and recognition initiatives and health and well-being resources.
• Bravo Awards which recognise outstanding contributions from all employees and encourage excellence

More about Chubb Fire and Security

Creating solutions for people and our planet, our company values are our absolutes -

• Own what we do
• Protect people first.
• Think Steps ahead
• Bring energy to challenges
• Win with integrity, together.

We work and win together, while never compromising our values.

Chubb Fire and Security is an equal opportunities employer. Our commitment to Diversity, Equity, and Inclusion (DEI) ensures all employees and applicants feel valued, respected, and supported. At Chubb, individuality is celebrated, and our strength lies in the diversity of our team. By fostering an equitable environment, we empower individuals to contribute their unique perspectives, driving innovation and excellence at every level.

#LI-IP1

INDALL

Additional Information

About Us, Our Culture & What We Can Offer You

Since 1931, Security Monitoring Centres (SMC) has positioned itself at the forefront of security monitoring with the continual promise of keeping people safe across the UK and Ireland. We pride ourselves in delivering exceptional service to hundreds of thousands of customers, ranging from monitoring life safety systems, Telecare, Intruder, Fire, CCTV monitoring, Remote Concierge Services and the provision of service management software.

As part of the global API Group, we join a family of organisations where leadership and leadership development is our most powerful strategic advantage and the best way to invest in our people.

#​BR-SMC