Business Development Manager

Job Title: Business Development Manager

Location: Midlands based with national coverage

Employment Type: Permanent

Start date: Immediate Start

About us

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. We are an extraordinary and purposeful business committed to making it simpler to live, work and do business anywhere in the world, delivered through our broad portfolio of complementary brands. Together these enable us to; relocate people’s lives and possessions, help companies move teams to new locations near and far and help them manage their workspaces. We also transport, store and install precious art collections and keep company data and records safe, yet accessible.   

We oversee a wide-ranging CSR program which supports local and global charities, actively champions employee wellbeing and continually seeks to reduce our environmental footprint. We are also proud of our diverse and inclusive culture. This provides all our employees with a sense of belonging which allows them to reach their full potential.

About the Role

At Crown Information Management we specialise in the secure storage, management, and retrieval of company data and records, both physical and digital. Our mission is to keep information safe and accessible, helping businesses meet compliance needs and manage risk efficiently. As part of the team you'll ensure confidential records are collected, stored, and retrieved securely. Your work helps protect data, support business operations, and maintain client trust at every stage.

We are seeking an ambitious and commercially driven Business Development Manager to generate new revenue by selling available warehouse storage capacity across a national network of facilities.

The successful candidate will identify and develop opportunities with businesses requiring storage solutions for inventory, archive material, e-commerce stock, retail goods, manufacturing components, project equipment, and other suitable products. They will build relationships with customers, understand their storage requirements, and create tailored storage solutions that maximise occupancy and profitability.

What You’ll Do

Business Development

• Identify and secure new storage opportunities across a wide range of industries.


• Generate leads through networking, prospecting, referrals, marketing campaigns, and industry events.


• Develop relationships with decision-makers including Operations Directors, Supply Chain Managers, Logistics Managers, Procurement Managers and Business Owners.


• Build and manage a healthy sales pipeline to achieve occupancy and revenue targets.


• Negotiate commercial agreements and close new business opportunities.

Customer Solutions

• Understand customer storage volumes, handling requirements, duration, access needs and service expectations.


• Work with operational teams to develop tailored storage solutions.


• Present proposals, pricing and service agreements.


• Coordinate onboarding of new customers and ensure smooth operational handover.

Capacity Management

• Work closely with warehouse managers to understand available capacity across the network.


• Match customer requirements with available space.


• Maximise utilisation of underused warehouse locations.


• Support pricing strategies to optimise occupancy and margin.

Market Development

• Identify target sectors and emerging market opportunities.


• Monitor competitor activity and pricing.


• Recommend new service offerings that can increase revenue from warehouse assets.


• Develop strategic partnerships with logistics providers, freight forwarders and supply chain partners.

Reporting

• Maintain accurate pipeline and customer information within CRM.


• Produce regular sales forecasts and occupancy reports.


• Track revenue, margin, occupancy and sales activity performance.

Key Performance Indicators (KPIs)

The role will be measured against:

• New monthly recurring revenue generated.


• Warehouse occupancy growth.


• Gross margin achieved.


• New customer acquisition.


• Number of qualified opportunities created.


• Pipeline value.


• Contract retention and customer satisfaction.

What We’re Looking For

• A business development professional who enjoys creating opportunities from a blank sheet of paper.


• Experienced in logistics, warehousing, commercial property, records management, self-storage, facilities management, freight forwarding or supply chain services.


• Motivated by generating revenue and earning commission.


• Comfortable travelling nationally to meet prospects and customers.


• Able to identify unused warehouse capacity and convert it into profitable customer contracts.

Experience

Essential Experience

• Proven success in business development, sales or account management.


• Demonstrable track record of winning new business.


• Experience managing a sales pipeline and achieving revenue targets.


• Strong commercial negotiation skills.


• Ability to work independently and proactively.

Desirable Experience

• Warehousing, logistics, storage, distribution or supply chain experience.


• Experience selling B2B services.


• Experience selling space, capacity, facilities or asset-based services.


• Knowledge of contract logistics, fulfilment or warehouse operations.

Why Join Crown Information Management?

• Join a company celebrated for its care, expertise, and commitment to quality service.


• Grow with ongoing training designed to develop your skills and support your career ambitions.

• Develop your skills and collaborate on innovative solutions in an international, supportive environment.


• Join collaborative team that values your ideas and encourages diversity and creativity.


• Enjoy a culture built on integrity, respect, and excellence.


• Contribute to sustainability and responsible business practices worldwide

Shape Your Future with a Global Leader—Where Every Talent Finds Its Crown

Apply now or share this opportunity with someone who’d be a perfect fit.

Crown is an equal opportunities employer

We are committed to providing equal employment opportunities to all qualified individuals without regard to race, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military/veteran status, or any other characteristic protected by law.

Crown welcomes applications from all suitably qualified candidates eligible to live and work in the designated geographical region.  We are committed to diversity, and to employee well-being, engagement and development.

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