Job Description - Business Development Manager - Saas/Contact Centre
We are currently looking for an experienced Business Development Manager (Contact Centre OR Saas)to join a fantastic, well established business based in Glasgow Scotland.
The successful candidate will be tasked with generating appointments at director level for yourself & the BD team to convert, will be target driven, bright, confident and have a keen interest in technology.
Key Responsibilities:
Working with the business to target the right new clients for their Contact Centre business
Following up on internal and external leads to move them from enquiry to appointment.
Working towards set Business Development KPI’s
Provide first class customer service to potential new customers and portray the company in a positive manner at all times.
B2B pipeline development engaging new prospective customers
Pipeline management
Working to business targets
Ensuring a fantastic customer experience, customer journey & on boarding process
Key Skills Required:
Excellent client engagement & client development
High volume outbound calling approaching new logo's
Proven sales experience within a target driven environment
Ability to organise, prioritise and manage workflow ensuring financial sales objectives are delivered /achieved
Demonstrate the ability to consistently work towards and exceed expectations/ targets
Exceptional interpersonal skills to engage clients, business owners and colleagues
Ability to use own initiative to manage own performance & understand BD KPI’s and adhere to them
Experience in B2B business pipeline development
Strong influencing / negotiation
Great rapport building
Highly motivated with the ability to work to target
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