Business Development Representative

Please note: This is a Hybrid Working role which will require to attend Richmond office (TW9) 1-2 times a week. 

About Us

Launched in July 2020, Kerv is a next-generation ‘customer-first, cloud-first’ provider, created to help customers achieve successful business outcomes in a new digital era.  We are undergoing an exciting period of transformation and growth following the merger with a number of highly successful organisations. 

One of those organisations is Kerv Experience who live and breathe customer engagement. Every day, we create and implement award-winning, omnichannel cloud based solutions to help our customers deliver industry-leading customer experience.  

At Kerv Experience we know that implementing a new CX platform is a big deal - that comes with big challenges. That’s why our expert team is flexible.  We’re ready to help our customers every step of the way with a fully responsive, risk-free approach, that’s built around them. 

We help our customers leverage the power of GenesysCloud alongside our own technology, such as CXTranslate and CX Vizz.  We are a Genesys partner and reguarly win partner awards, most recently UKI Volume Partner of the Year 2026.

About the Role:

Reporting to Kerv’s Head of Marketing, we are looking for a Business Development Representative, with a demonstrable understanding of driving new business growth. 

You will play a key role in driving new business growth across the contact centre and CX practice for Kerv (focussed on Genesys Cloud). You will focus on generating leads, building pipeline, engaging senior stakeholders, and partnering closely with Marketing & Sales to execute targeted account strategies.

Your Part to Play:

We are looking for a BDR with the following skills and attributes:

Essential

You will live the Kerv values…

• Think Customer First


• Team is everything


• Spread good vibes


• Build future


• Do the right thing

At Kerv, we’re building something special and we’re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.