Business Manager (Post Office Insurance)

Summary

Salary: Competitive + benefits 
Division: Post Office Insurance
Reporting Line: Chief Executive Officer 
Contract Type: Permanent 
Location: London - hybrid 

What to expect

The Business Manager to the CEO, acts as a strategic and operational extension of the CEO within the broker business. The role exists to drive focus, discipline and execution across CEO priorities; ensure the business is aligned to agreed strategy and delivery commitments; and provide high-quality commercial, governance and performance support to enable effective decision-making at Executive and Board level.

The role balances strategic coordination with hands-on delivery, ensuring that priorities are progressed at pace, risks and issues are surfaced early, and the organisation operates with clarity, accountability and control.

This role offers you an incredible opportunity to join Post Office Insurance at the start of an ambitious period of growth.

What we can do for you

Now, more than ever, we understand that attracting the right talent is pivotal in driving the positive change needed throughout our organisation. Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 28 days annual leave that increases with tenure + bank holidays


• Annual Bonus scheme


• Generous pension contribution


• Life assurance


• Full support from our employee assistance programme and access to our employee benefits platform


• Ever-evolving learning and development opportunities

Our commitment to embracing diversity extends beyond just words. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth.  As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.

What you’ll need to succeed

To be successful in this role you will demonstrate significant previous experience in a Business Manager, Executive Assistant, Chief of Staff, Operations Support, Governance Support or similar role. In addition to this you will have;

• Experience supporting senior leaders, ideally at CEO, Managing Director or Board level.


• Strong experience preparing internal communications, leadership updates, reports, presentations and meeting materials.


• Excellent written communication skills, with the ability to draft clear, professional and audience-appropriate content.


• Strong organisational skills and the ability to manage multiple priorities with accuracy and discretion.


• Experience working in insurance, financial services, regulated services or another professional business environment.


• Good commercial awareness, with the ability to understand the wider business context.


• Strong judgement and ability to understand business priorities quickly.


• Confidence using Microsoft Office, particularly Word, PowerPoint, Excel and Outlook and AI.

About us

Post Office Insurance (POI) is a specialist insurance business that’s a regulated subsidiary of Post Office. Our highly skilled experts work  to offer a full range of personal lines insurance products. We cover everything from travel, home, motor, pet and gadgets insurance. With a focus on customer value, we’re the UK market leader in travel insurance, selling over one million policies each year.

There is much work to be done in achieving our growth ambitions. We're looking for people that emphasise value and service for our customers, helping us offer innovative and quality insurance products, whilst remaining focused on our purpose and strategic intent.

Application Guidance

If you require any reasonable adjustments throughout the recruitment process or would like further details on the job description, please contact [email protected]

We’re thrilled by your interest in this opportunity and truly value every application we receive. Please note the advert may close early if we receive a high volume of applications. Unfortunately, we’re unable to provide individual feedback on all submissions.