Business Operations Manager

Business Systems Manager

Drive Digital Transformation. Enable Operational Excellence. Shape the Future.
An exciting opportunity has arisen for an experienced Business Systems Manager to take ownership of a growing organisation's business systems landscape and play a pivotal role in driving operational efficiency, digital innovation, and business transformation.
This is a highly visible role, working across engineering, operations, projects, finance and IT to ensure technology solutions deliver real business value. With ERP at the heart of the organisation, you'll lead system improvements, process optimisation, integrations, governance, and future technology strategy.

The Role

As Business Systems Manager, you will:

Lead and manage the organisation's ERP platform and wider application portfolio
Drive continuous improvement initiatives across business processes and systems
Develop system roadmaps, governance frameworks, and technology strategies
Work closely with stakeholders to identify operational challenges and deliver effective solutions
Manage system upgrades, enhancements, integrations, reporting, and data integrity
Oversee relationships with software vendors, implementation partners, and support providers
Champion automation, standardisation, and digital transformation projects
Ensure systems remain secure, reliable, scalable, and aligned with business objectives

What We're Looking For

You'll ideally have:

Proven experience managing ERP or business systems within a manufacturing, engineering, or operational environment
Strong understanding of finance, supply chain, manufacturing, and project-based business processes
Experience leading system upgrades, integrations, and transformation initiatives
Strong stakeholder management and vendor relationship skills
Excellent analytical, problem-solving, and communication abilities
Experience translating business requirements into practical technical solutions

Desirable Experience

Epicor ERP or similar enterprise platforms
PLM, CRM, or engineering systems
SQL, Power BI, reporting tools, or API integrations
Experience within regulated or quality-focused manufacturing environments

About You

You are:

Solutions-focused and pragmatic
Organised and capable of managing multiple priorities
A confident communicator across technical and non-technical teams
Passionate about continuous improvement
Collaborative, adaptable, and self-motivated

What's on Offer?

Excellent Work-Life Balance

37.5-hour working week
Early finish every Friday
Hybrid and flexible working arrangements
28 days annual leave
Christmas shutdown
Holiday purchase scheme
Comprehensive Benefits Package

Matched pension contributions up to 6%
Income protection
Life assurance
Employee Assistance Programme including remote GP access
Share incentive and savings schemes
Electric vehicle salary sacrifice scheme
Wellbeing initiatives and mental health support
Gym membership discounts
High street discount platform
Recruitment referral scheme
Ongoing professional development opportunities
Free onsite parking
Regular social and sporting activities

Security Clearance

Due to the nature of the business, applicants must be eligible to obtain UK Security Clearance. Successful candidates will be required to demonstrate the right to work in the UK and provide evidence of UK residency for the previous five years.
If you're passionate about leveraging technology to improve business performance and enjoy working at the intersection of systems, people, and process improvement, we'd love to hear from you
Only candidates based in UK and eligible to work in UK are allowed