Business Partner Manager

If you're looking for a career that will help you stand out, join HSBC, and fulfil your potential - whether you want a career that could take you to the top, or an exciting new direction, we offer opportunities, support and rewards that will take you further.

We're one of the largest banking and financial services organisations in the world, with a network that covers more than 50 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people fulfil their hopes and realise their ambitions.

We're currently seeking an experienced professional to join our team in the role of Business Partner Manager.

You'll govern supplier contract performance in terms of operational service, and compliance, supporting commercial and strategic activities with suppliers (across all our Business's, Functions and Entities in the UK) including monitoring of cost budgets.

This is a challenging and exciting role with excellent development opportunities to broaden your commercial and leadership skills.

As an HSBC employee in the UK, you'll have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you'll:

• Support the Third-Party Engagement Manager with end-to-end governance of supplier contracts. Develop strong relationships with suppliers and become a key operational point of contact between the Third Party and HSBC
• Manage Change Management meetings and activities, ensuring an effective performance-based focus and leading the timely completion of actions
• Manage supplier incidents in accordance with local and global procedures and policies
• Be an effective team player. Cultivate an environment that supports diversity and reflects our brand
• Be responsible for the governance and oversight of performance of the wider global team. Adhere to regulatory standards and where applicable support regulatory requests
• Understand the supplier cost model, manage invoicing processes, and support ongoing management of the related budgets. Develop opportunities to reduce supplier costs and improve customer service, supporting delivery and implementation
• Provide support and subject matter contribution to internal stakeholders including delivery of projects and conducting audits
• Support the Third Party Engagement Manager with tender processes when applicable, ensuring the bank achieves the best outcomes

To be successful in this role you should meet the following requirements

• Build strong relationships across stakeholder groups, creating the ability to effectively influence and communicate across various business lines and units and at senior levels within the organisation
• Experience of governing supplier contracts with a strong knowledge of Third-Party Risk Management frameworks
• Proven ability to work under pressure and be flexible to accommodate shifting priorities
• Knowledge of invoice processing and invoice reconciliation is advantageous
• An understanding of risk management and proven experience of ensuring own/others' compliance with relevant regulatory processes
• Experience of delivering change and projects in line with business priorities, using a variety of analysis and problem-solving techniques

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we're dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.