Business Performance Analyst

Job Purpose

This role involves working within the Finance function and will be based in Dublin, and it will contribute to the business through insightful analysis of actual and projected business performance and key operational metrics. The role includes the process driven management of our employment claims process, including recommending settlements on behalf of the Company.

This role reporting directly to the Finance Director will produce information in a timely manner that will be critical for the continued growth of the business.

The successful candidate will have strong analytical skills, a continuous improvement mindset while being a great team player with a collaborative attitude and possess the ability to communicate effectively and build and maintain relationships with other departments and stakeholders within the business and wider group.

Day-to-Day Responsibilities

• Provide accurate and prompt information to the business.
• Prepare and present financial analyses to key stakeholders.
• Undertake deep dive reviews on pricing strategy, headcount churn and service resource allocation.
• Provide insight, analysis and reporting around the following areas:
  • Lead conversion rates and costs
  • Cost of acquisition and product/sector mix
  • Pricing and discounting at individual and team levels
  • Commissions analysis at individual and team levels for quick decision making for Senior Management.
• Analysing claims made by clients on foot of tribunal papers and determining coverage under relevant discretionary benefit protection products for adherence to our terms and conditions and internal processes.
• Working with our Litigation team in identifying the appropriate reserve to be set aside for valid claims as those claims progress.
• Review of our monthly reporting processes, methodologies and assumptions identifying opportunities for improvements and consistency.
• Prepare accurate weekly and monthly reports for the Management Team and Directors.
• Undertake Ad-hoc analysis and review as requested.

What you Bring to the Team

• Excellent attention to detail.
• Confident decision-making ability.
• A continuous improvement mindset.
• Possess strong communication and influencing skills.
• A positive attitude and approach to a busy workload.
• At least 2 years experience in a similar role.
• Strong IT skills.
• Salesforce or other CRM experience.

49878SK

INDIRE