Business Solutions Manager - Commercial (BSM)

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Business Solutions Manager – Commercial (BSM):

The Business Solutions Manager – Commercial (BSM) is a senior‑level contributor who serves as a strategic bridge between commercial business stakeholders, product management, and technology teams. This role works day‑to‑day with the Commercial Business Solutions Team, supporting Commercial processes and technology platforms. 

The BSM partners closely with business leaders to translate complex business needs into scalable, technology enabled solutions. This role blends deep business analysis, systems thinking, and hands‑on delivery while ensuring solutions drive measurable business and key stakeholder outcomes.

What You’ll Do:

• Partner closely with business partners, engineering teams, and business stakeholders to deliver valuable features and enhancements.


• Lead business analysis activities across the full delivery lifecycle, from discovery and problem definition through implementation and post release optimization


• Collaborate with Business and IT leadership to shape solution options, delivery approaches, and roadmaps aligned to enterprise strategy.


• Facilitate and participate in planning activities such as story mapping, backlog refinement, and solution reviews, ensuring shared understanding across teams


• Serve as a functional and domain expert for assigned commercial supporting platforms and integrations, supporting issue triage, troubleshooting, and continuous improvement


• Elicit, analyze, and document business, functional, and non-functional requirements, translating them into clear, consumable user stories and acceptance criteria


• Support system design, configuration, testing (including UAT), documentation, training, and change enablement activities


• Apply analytical and creative problem-solving skills to address complex challenges, balancing business needs, technical constraints, and long-term platform health


• Provide functional leadership, mentoring and coaching to other business analysts, helping establish consistent analysis practices and quality standards as the team grows

What You’ll Need:

Requirements

• Bachelor’s degree in Information Technology, Business, or related field (or equivalent experience)


• 6+ years of experience in business analysis, commercial processes, or business-facing technology roles


• Demonstrated experience supporting commercial business units and strong functional commercial acumen

Preferred Skills

• Experience with Salesforce or similar CRM platforms


• SAP and/or Digital Commerce experience


• Experience with requirements gathering, functional design, and acceptance criteria

Where You'll Work:

This is a hybrid-based role out of our Bradford office, with consideration for applicants located in other UK regions.

What You Can Expect:

Univar Solutions is a leading, global distributor of chemicals and ingredients essential to the safety, health, and wellbeing of our daily lives - from life-saving medicines and vitamins to hand sanitizers and industrial materials used for cleaning, construction, and more.  Our global team of more than 9,500 employees support our vision to redefine distribution and be the most valued chemical and ingredient distributor on the planet! 

We offer a Total Rewards package that includes market aligned pay and incentives as well as a diverse benefits offering to support our employees’ physical, emotional, and financial wellbeing. 

Univar Solutions supports sustainable solutions for the world around us so that we can do our part to help keep our communities healthy, fed, clean, and safe!  

We are committed to a diverse workforce and a culture of inclusion.  Together, we are building a culture that acknowledges and respects the unique experiences, perspectives, and expertise of every employee.  Through our dedicated Employee Resource Networks, we provide the development and growth opportunities to empower us to redefine our industry while making a difference in our communities.  

Univar Solutions is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on their race, gender, sexual orientation, gender identity, religion, national origin, age, disability, veteran status, or other protected classification

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