Business Support Administrator

We are currently recruiting for a Business Support Administrator to join a company based in Leighton Buzzard. Our client are one of local market leaders within their sector and they are recruiting due to continue growth and expansion. The client are friendly, employee focused and have excellent staff retention.

Working Hours: Monday - Friday, 09:00am - 17:30pm. FULLY OFFICE BASED - No remote working.

Location: Leighton Buzzard.

Contract Type: Perm.

Job Description:

• To provide administrative support for in all departments. The following list includes the tasks required to fulfil the job role. This list is intended as a general guideline and is not exhaustive.
• Filing - Both electronic and hard copy.
• Corresponding with clients and third parties via telephone and email.
• File opening and dealing with the necessary compliance including ID checks.
• Recording any chargeable time as required.
• Photocopying and preparing bundles or other relevant enclosures.
• Scanning generally and scanning and labelling the department’s post.
• Dealing with letters/attendance notes.
• Updating and maintaining databases to correspond with the documents held in the storage.
• General administrative assistance
• Updating case management system to include assisting with paperless department.
• Raising cheque / Bacs / TT requests.
• Taking new client enquiries and allocating appointment slots.
• Taking the overflow telephone calls from reception.
• Franking the firms post & organising any DX items.
• Making files ready for archiving and dealing with all necessary compliance procedures.
• Covering reception at lunchtimes and holiday cover
• Generally ensuring compliance with the firm’s procedures, policies.

Required Skills:

• Administrative / IT skills.
• Accurate and methodical work.
• Good time keeper.
• Good interpersonal & organisational skills.
• Ability to work unsupervised.
• Work to high levels of accuracy & attention to detail.
• Confident dealing with a wide range of people via telephone, email or face to face.
• Professional telephone manner.Ability to work under pressure in a busy office.

Required Experience:

• Previous experience in an administration role.
• Confident working with Microsoft Office software (mainly Outlook, Excel & Word).
• Familiar working with case management systems.
• Telephone/reception experience.