Business Support Administrator

We're looking to hire a Business Administrator to our team here at Mentor in Halifax. A key appointment in our continued success, this is a role that can either be carried out on a part or full time basis.

Since 1983, Mentor Business Systems has built an enviable reputation for designing and distributing innovative, secure and scalable business management systems. Through our market-leading technology, we deliver comprehensive and nimble software solutions that solve problems for field service organisations. As part of the global API Group, we join a family of organisations including Chubb Fire & Security. Leadership, and leadership development as our most powerful strategic advantage and the best way to invest in our people.

Salary: Up to £27,000 dependent on experience

• 25 days holiday
• Free onsite parking
• Cycle to Work Scheme
• Digital GP
• Employee Referral Scheme (£1,000)
• Company Pension Scheme
• Life Assurance (4 x Basic Salary)
• Employee Scholarship Scheme
• A Central Benefits Platform offering a wide variety of discounts
• Childcare Vouchers
• Health & Wellbeing Resources
• Bravo Awards: Recognising outstanding contributions from all employees and encourage excellence

Duties:

• Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased
• Answering basic customer inquiries on product availability, maintenance, and the status of orders
• Resolve basic customers' service or billing complaints
• Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
• Marketing and Accounts Support

Experience:

• A background in business administration
• Microsoft Word and Excel
• Strong communication skills
• Ability to multitask

#LI-BW1

Additional Information

About Us, Our Culture & What We Can Offer You

Since 1983, Mentor Business Systems has built an enviable reputation for designing and distributing innovative, secure and scalable business management systems. Through our market-leading technology, we deliver comprehensive and nimble software solutions that solve problems for field service organisations.

As part of the global APi Group, we join a family of organisations including Chubb Fire & Security where leadership and leadership development is our most powerful strategic advantage and the best way to invest in our people. 

#BR-MT