Business Support & Intelligence Officer

Red Snapper Recruitment are recruiting for a Business Support and Intelligence Officer on behalf of Torbay Council. This is an exciting opportunity to join the Community Safety Business Unit, supporting operational teams through high-quality intelligence analysis, reporting and business support functions.

Summary of job

Job Title: Business Support and Intelligence Officer
Location: Hybrid working - minimum one day per week office based at Tor Hill House, Castle Circus, Torquay
Hours: Part time - 22.2 hours per week
Pay Rate: £14.82 per hour PAYE
Contract: Temporary contract initially for 3 months
Start Date: Ideally by early July, however the client can wait for the right candidateMain duties and responsibilities

Analyse and interpret complex statistical and operational data to support the Community Safety Business Unit
Compile reports and provide operational insights to assist effective team management and service delivery
Identify trends and patterns from historical and incoming data to support case management and performance monitoring
Prepare briefing packages and intelligence reports for officers and managers
Maintain and update back-office databases and ensure data quality standards are adhered to
Support Freedom of Information requests, media enquiries and reporting requirements
Assist with continuous business improvement initiatives and operational planning
Maintain confidentiality and comply with data protection and information sharing protocolsPerson Specification

The successful candidate will demonstrate:

Excellent attention to detail and a high degree of accuracy
Strong Microsoft Excel skills and confidence working with data and statistical information
Ability to analyse, summarise and interpret complex information
Excellent organisational and communication skills
Ability to work independently and as part of a small team
Commitment to maintaining confidentiality and handling sensitive information appropriately
Experience of data collection, validation and reporting
Strong IT skills and confidence using Microsoft Office applicationsDesirable experience includes:

Experience working within a multi-agency or public sector environment
Knowledge of community safety or related services
Experience using databases and case management systemsAny Specialist requirements (vetting etc.)

Successful applicants will be subject to vetting checks
Candidates must comply with data protection and information sharing protocols
Ability to travel efficiently around the Torbay area may be required
If this role is not for you but you do know somebody who would be interested, please refer them. We have a referral bonus scheme and will pay £75, in retail vouchers of your choice, for referrals who are not already known to us.

Due to the high volume of applications received, if you do not hear from us within 7 working days, I am afraid your application has been unsuccessful.

Red Snapper Recruitment is a public safety, housing & enterprise security recruitment specialist. We assist public safety & housing employers find the right talent. We assist all employers when they want to source public safety, housing and enterprise security skills and experience.

Red Snapper Recruitment is a member of the Red Snapper Group.

The Red Snapper Group acts as an employment agency (permanent) and as an employment business (temporary) - a free and confidential service to candidates.

The Red Snapper Group is an equal opportunities employer
Only candidates based in UK and eligible to work in UK are allowed