Business Support Coordinator

We have an excellent for a Business Support Coordinator to join a well-established manufacturing business in Durham.

In this role, you will play a key role in supporting their operational, procurement, planning, and customer service functions. You will work closely with internal departments, customers, and suppliers to ensure seamless order management, supplier compliance, and ongoing operational support.

This position is ideal for someone with strong administrative skills and a proactive approach to process efficiency. A background in manufacturing or a similar process-driven environment would be highly beneficial, as it will help you understand the pace, priorities, and structure of our day-to-day operations.

Key Responsibilities:

• Processing customer orders and scheduling production
• Communicating order updates and resolving queries with professionalism
• Creating and managing purchase orders and obtaining competitive quotes
• Supporting production planning and liaising with internal teams
• Assisting with supplier approval and compliance documentation
• Maintaining accurate records and using our internal systems daily
• Answering phones and supporting the wider team with general office admin

Requirements:

• Strong admin and organisation skills
• A proactive, can-do attitude with great attention to detail
• Confident communicator (written and verbal)
• Comfortable working across departments and managing shifting priorities
• Previous experience in a similar role with a manufacturing background, is a bonus
• Able to use Microsoft Office and willing to learn internal systems

Company offer:

• You will be part of a dynamic and fast growing company that embraces a forward-thinking approach.
• Within this supportive, people-first environment, you’ll receive comprehensive training to ensure your success from the outset.
• The role also offers opportunities for long-term career development and progression.