Business support executive

We are looking for a proactive and highly organised Business Support Executive to join our newly created Healthcare and Senior Living team. This role is critical in supporting the delivery of projects across healthcare, care homes, retirement living, and specialist environments by ensuring consistent, efficient administrative and financial processes.

Working closely with senior leadership and other internal stakeholders you will support day‑to‑day operations, project administration, and financial processes, helping to drive high standards across this growing and socially impactful sector.

Responsibilities

Financial Administration

• Support accounts receivable activities, including debtor tracking and follow‑ups
• Work with project and operational teams to issue timely, accurate client invoices
• Assist with financial tracking to support project performance and reporting

Project & Operational Support

• Maintain and update project data in Monday.com and other internal systems
• Support timesheet compliance and ensure accuracy of project and pipeline data
• Assist in embedding consistent administrative best practices across healthcare and senior living projects
• Maintain accurate and compliant supplier and consultant records (e.g. insurance details, certifications, contact records)

Office & Team Support

• Act as a key point of contact for administrative support for the Healthcare and Senior Living team
• Coordinate general office administration, including supplier liaison and facilities‑related tasks

Documentation & Scheduling

• Organise project documentation, meeting schedules, and internal reporting
• Support document control processes where accuracy and auditability are essential

As a growing team, this role will evolve, and the Business Support Executive will support additional administrative and operational requirements as needed.

• Experience in an administrative, operational, or business support role
• Familiarity with financial processes such as invoicing and debtor management
• Strong organisational skills with the ability to manage multiple priorities
• Confident use of Microsoft Office (Word, Excel, Outlook)
• Clear, professional communication and strong interpersonal skills
• High attention to detail and a strong sense of responsibility
• Positive, proactive, and adaptable approach in a busy environment

Desirable (Not Essential)

• Experience in healthcare, senior living, or professional services
• Exposure to regulated or compliance‑focused sectors
• Previous use of project or document management systems

• Holidays: 25 days increasing in line with length of service to a maximum of 30 days
• Wellbeing hours: 2 per month where no location flexibility cannot be offered
• Enhanced auto enrolment pension scheme - to help you save for the future
• Life assurance - to protect your loved ones
• Interest free season ticket loans
• Cycle to work scheme - discounted bicycles
• Flu and eye care vouchers - to keep you healthy
• Employee Assistance Programme - 24/7 health & wellbeing support
• Help@Hand Remote GP app - to give you and your family access to medical experts quickly
• Platform hosting 1000s of discounts at your favourite retailers, restaurants, supermarkets, leisure & days out venues,gyms and more
• Family & wellbeing policy - including enhanced maternity pay, menopause support, neurodiversity support, carer support, company sick pay and much more

Plus a Flexible benefits policy that allows you to pick and choose additional benefits as below:

• Purchasing up to 5 days additional holiday
• Discounted gym membership
• Discounted dental insurance
• Discounted private medical insurance
• Discounted critical health insurance and more

We recognise that diversity in all its forms including but not limited to race, gender, age, sexual orientation, disability, and background - enriches our workplace and enhances our ability to serve our clients and community effectively. Our goal is to create a culture where everyone feels empowered to bring their authentic selves to work, knowing their unique perspectives are welcomed and appreciated. We actively seek applicants from all backgrounds and want you to get in touch even if you don’t have all the skills we have asked for - we will support you with the development you need.

Recruitment agencies

Cluttons will only pay agency fees where a signed agreement is in place and the agency has been instructed by a member of our HR team. We do not accept speculative or unsolicited CVs from any third party, including recruitment agencies. Any CVs submitted to Cluttons or any of our employees outside of our formal recruitment process, including those sent directly to hiring managers or other employees, will be deemed unsolicited and will not be eligible for any agency fees.