Business Support Manager

Business Support Manager

Solihull (Office-Based, Monday - Friday)

£35,000 per annum

Full-Time, Permanent

We are seeking a proactive and highly organised Business Support Manager to join our client's team based in Solihull. This is a full-time, office-based role offering a permanent position with a competitive salary of up to £35,000 per annum.

As the Business Support Manager, you will play a pivotal role in the smooth running of daily operations, working closely with suppliers, internal stakeholders, and external partners. You'll be the lynch-pin between customer service, order processing, finance, and logistics, ensuring exceptional support across all business functions.

You will be required to work in Solihull offices, Monday - Friday (9-5pm).

Key Responsibilities:

• Handle phone and email enquiries from suppliers, customers and internal team members
• Manage order processing, including stock checks, SAP data entry, and shipping coordination
• Oversee the approval goods process, from dispatch to return and system recording
• Support credit and invoicing tasks, including generating credit notes and tracking payments
• Liaise with suppliers and service providers for documentation, payments, and reconciliations
• Monitor and manage office and product-related supplies
• Support ongoing projects
• Assist with events, stocktaking, and occasional logistics (e.g., courier or international shipments)

What We're Looking For:

• Previous experience in a business support, operations, or administrative role
• Strong organisational skills and attention to detail
• Excellent communication and interpersonal skills
• Confidence in using systems like SAP (or similar ERP tools)
• A proactive, can-do attitude and the ability to manage multiple tasks efficiently
• Comfortable working in a busy office environment as part of a collaborative team

What We Offer:

• Competitive salary up to £35,000 per annum
• Permanent, full-time position with long-term growth potential
• 30 Days Annual Leave
• Medical Insurance
• Friendly and supportive team culture
• Opportunity to work closely with national organisations and suppliers and respected industry professionals
• Convenient Solihull location with on-site parking

If you're ready to take the next step in your career and want to play a key role in a growing business, we'd love to hear from you.

At Gleeson Recruitment Group, we embrace inclusivity and welcome applicants of all backgrounds, experiences, and abilities. We are proud to be a disability confident employer.

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