Business Support Manager

Your new company
An environmentally conscious and client focused organisation delivering high-quality consultancy services across the UK.

Your new role

• Act as first point of contact for clients, managing queries and service delivery
• Oversee client account processes: onboarding, maintenance, and closure
• Maintain accurate client data across platforms (e.g. CRM, Xero) in line with GDPR
• Implement and manage quality assurance systems and document control
• Coordinate financial processes: invoicing, credit control, purchase orders
• Support team operations, recruitment, meetings, and business development
• Report on KPIs, client satisfaction, and quality performance to senior leadership

What you'll need to succeed

• Strong client service ethic and attention to detail
• Recent and substantial experience in senior business support, office management or equivalent position.
• Proficiency in Microsoft Office
• Experience with ISO9001:2015 quality systems
• Excellent communication, organisation, and interpersonal skills

What you'll get in return

• Environmentally conscious company
• Hybrid working
• Free parking
• Full benefits package available with application progression.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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