Business Support Manager

Are you a dynamic people manager with a sharp eye for process efficiency and client service excellence?

We're looking for a Business Support Manager to join our client, an independent Employee Benefits and Financial Planning business. This role offers the opportunity to lead a talented administration and consultancy team within a growing, cross-border financial services division.

What You'll Be Doing:

• Overseeing team operations, managing workloads, and maintaining high performance standards
• Driving service quality across employee benefit offerings and international retirement plans
• Reviewing, implementing, and optimising internal processes and procedures
• Supporting recruitment, onboarding, training, and development of team members
• Acting as a key compliance champion, ensuring regulatory and procedural adherence
• Preparing departmental updates for senior leadership meetings
• Leading projects and driving team culture with positivity and accountability

What We're Looking For:

• Strong leadership experience in a financial services or regulated environment
• Proven ability to manage administration and consultancy teams effectively
• Excellent organisational, communication, and process improvement skills
• Familiarity with employee benefits or international retirement schemes is a plus
• A proactive and collaborative attitude, with a high attention to detail

Why Apply?

• Be part of a respected, international operation with a supportive team culture
• Play a pivotal role in shaping how we serve our global clients
• Enjoy opportunities to grow and develop in a values-led environment

Please quote 51688 when calling Richardat Alexander Lloyd or email them at rdo@alexanderlloyd.co.uk. This is only one of many vacancies we are handling, Alexander Lloyd is a specialist within Financial Services recruitment. Areas of expertise include Employee Benefits, Compliance, Pensions, Group Risk, Paraplanners, Sales Support, T&C etc.

Due to the high amount of interest that we receive for each of our roles unfortunately we cannot respond to each application individually, therefore if you do not hear back from one of our consultants you have not been shortlisted for this role. Please continue to check our website www.alexanderlloyd.co.uk for any other roles which may be of interest.