Business Support Manager

Xeinadin Group - Top 20 Accountancy Firm - UK & Ireland
Role:

Business Support Manager
Group Company:

Lewis Ballard BBB Ltd.
Location:

Cardiff, Wales

Who Are We?
Xeinadin Group was established in 2019 when more than 100 successful, independent, business advisory and accountancy practices across the UK and Ireland came together to re-imagine the future of accountancy.

Our collective mission to provide locally forged, trusted business advice to SMEs through forward-thinking, close-knit relationships remains pivotal to our growth. It is our people who help drive our business forward, and we offer them future-focused career opportunities whilst supporting the individual specialisms.

Our regional offices of over 1800 colleagues operate in collaboration across the Group, combining collective expertise to maximise our people’s potential. As part of one Xeinadin, our colleagues are able to draw on expertise and support from across our UK, Ireland and central teams, as well as benefitting from being a part of their local communities.

About the Role:

This is an exciting opportunity to join a very fast expanding company. Your role as a Business Support Manager will be reporting to the Area Practice Manager and will be responsible for a wide range of administrational tasks. As the Business Support Manager of a professional service company, you must have strong time management and organisational skills alongside excellent relationship management. This is a varied role and will be suited to someone who has a hands-on approach and enjoys working in a fast-paced evolving environment.

Key Responsibilities:
Answering phone calls
Chasing clients for books and records
Scanning & filing
Involve with onboarding process using creditSafe and fee quoting software like Ignition, GoProposal, Pandadoc.
Maintain client’s information in line with Xeinadin guideline
Finalising and sending out Accounts and Personal Tax Packs to clients for approval
Helping Hub Credit Controller with debtors’ queries
Finalising invoices / WIP Write out
Apply for HMRC & CH authentication code
Allocating of Disbursements to clients
Taking payments over the phone
Paying any cheques received from clients
Maintaining and reconciling office petty cash
Booking appointments with clients
Organise safe return of clients’ books and records
Keep track of laptops and other IT equipment provided to team members
Order Stationeries
Help the Area Practice Manager Lead with projects

Key Requirements:
Proven experience in administration and a fast-paced environment
Very high level of attention to detail and accuracy
Proficient with Microsoft Excel, Word, Outlook etc.
Excellent time management skills - handling multiple and varied deadlines concurrently
Must be able to meet administrative deadlines

Additional Requirements:
Be able to work independently as well as part of a team
Organised, proactive, reliable and self-motivated
Confident communicator with personnel at all levels within the business, both written and verbal

What We Offer:
Joining our team comes with a range of benefits, including:
A welcoming, inclusive work environment where your talents are truly valued.
Hands-on training and development opportunities to expand your skills and advance your career.
Exciting long-term prospects within our rapidly expanding firm and the wider Xeinadin Group.

Join Our Team:
Ready to take the next step in your career? Don't miss out – apply now and become a valued member of our team!