Business Support Officer

Role: Administrative Officer

Salary: £ 24,546.00  (pro-rata) per annum

Location: Almondsbury, Bristol (Hybrid)

Contract/Hours: Permanent Part-Time – 12 hours a week – Monday – Friday: Days to be discussed at interview

Benefits:

• Over 7 weeks (pro-rata) inclusive paid leave and the option to buy or sell leave 
• Excellent training and the opportunity to undertake professional training for some roles
• Flexible maternity, paternity and adoption packages 
• Up to 5% employer contribution and life assurance cover 
• Blue Light Card eligibility with discounts at 15,000 national retailers 

At Action for Children, we offer more than just a job. Join us and you’ll be part of a team dedicated to giving children safe and happy childhoods. See how your skills can make a real difference, helping solve the problems children and young people face every day.

A bit about the role

You will work as part of a Business Support team providing administrative support to the Senior Business Support Officer, Registered Manager, Team Leaders, and Support Workers.

You will be required to work flexibly around service needs and delivery, this role will be hybrid, on site and working from home. 

Patience, a sense of humour and a positive outlook are required for this busy environment. Although the role is demanding the rewards are great too, with the organisation offering a good package of support by way of promoting self-development and well-being through our learning and development platform, as well as the service delivering positive outcomes to children, young people, and their families.  

What you will be doing:

• Presenting data required by the senior business support officer for internal and external reporting: weekly, monthly, quarterly and year-end.
• Working to a high standard, on administrative tasks that support the team.
• Providing a smooth-running service that is busy and evolving by working collaboratively in a team. 
• Giving a warm and welcoming disposition as first point of contact to colleagues, parents, and professionals.

You will need: 

• Vast experience of working in a proactive and reactive office environment.
• Business Administration S/NVQ Level 2 or equivalent qualification.
• Confidence in the of use of MS Excel, Word, and Outlook.
• Ability to work within a diverse team environment and work independently.
• To be able to communicate effectively both written and verbally to a range of different people.
• To take responsibility for a project or task.
• To manage and prioritise your own workload within agreed deadlines.
• Attention to detail - this is essential.

About the service 

Russell House is a short break home providing accommodation and support for children and young people have both physical and learning disabilities.

The home provides a warm caring and comfortable environment where young people feel safe and free to gain and develop skills and achieve maximum quality of life.

Why Action for Children?

Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters.

We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here.

Will you join us?

Help with your application

Please note, we are unable to offer sponsorship for this role. 

If you require any support with the application process, please contact Sarah Manderfield at [email protected] quoting reference 13399.

Diversity, equality and inclusion

At Action for Children, we’re committed to creating a workplace where everyone feels respected, valued, and able to thrive. We know that racism and discrimination create barriers, and we’re taking active steps to challenge these inequalities in our organisation and in the communities we serve.

We strongly welcome applications from people who are Black, Asian, or from other racialised and ethnically marginalised communities, as well as disabled people, who are currently under‑represented in our workforce. We are committed to removing barriers in our recruitment processes and ensuring fair access to opportunities.

We also encourage applications from men, who are under‑represented in our Children’s Services roles. We recognise that people hold multiple identities, and we value the richness this brings to our team.

Want to know more about Action for Children? 

Find us on Linkedin, Facebook or YouTube to get to know us better.

Job Description

See below for further information about working with us:

Action for Children Employee Benefits

AfC Commitment Statement

Action for Children - Driven by Love