Business Support Officer

Administrative Assistant 

Salary: £25,000 per annum (pro rata)

Location: Based across Belper, Nottingham, and Chesterfield

Contract: Permanent, Part-time – 28 hours per week (worked across four days, Monday to Friday)

We are Action for Children.

At Action for Children, we believe every child and young person deserves a safe and happy childhood. Every day, our teams make a lasting difference to the lives of children, young people and families across the UK. Join us and you’ll become part of an organisation that’s been driven by love for over 150 years.

Why join us?

• Over 7 weeks paid annual leave (pro rata), with the option to buy or sell leave.
• Excellent learning and development opportunities.
• Flexible maternity, paternity and adoption packages.
• Up to 5% employer pension contribution and life assurance.
• Blue Light Card eligibility, offering discounts at over 15,000 retailers.
• Hybrid working, combining home and service-based working.

A bit about the role

We’re looking for an organised and proactive Business Support Officer to join our team, providing essential administrative support across three children’s residential services.

Based primarily at Willow Lodge, you’ll also spend one day each week supporting our yew Tree House service and one day at our Nottingham Residential service, you’ll be required to travel between our residential services as part of your working week, so the ability to travel independently between services is requirement of the role. 

This is a varied role where no two days are the same. You’ll support Registered Managers and operational teams with a wide range of administrative tasks, helping our services run smoothly so colleagues can focus on delivering outstanding care to children and young people.

Whether you’re processing invoices, managing petty cash, maintaining accurate records or supporting day-to-day administration, you’ll play an important part in keeping our services organised and efficient.

What you’ll be doing

• Providing high-quality administrative support across three residential services.
• Raising purchase orders and processing invoices.
• Managing petty cash and supporting routine financial administration.
• Maintaining accurate electronic and paper filing systems.
• Producing correspondence, reports and other documentation.
• Supporting meetings, including organising paperwork and taking minutes where required.
• Updating internal databases and ensuring information is accurate and compliant.
• Working closely with Registered Managers and colleagues to provide an efficient business support service.
• Welcome visitors and act as a professional first point of contact when required.

What you’ll need

• Previous experience working in a busy administrative or office environment.
• Business Administration Level 2 (or equivalent) or relevant administrative experience.
• Good working knowledge of Microsoft Word, Excel and Outlook.
• Strong organisational skills with the ability to prioritise a varied workload.
• Excellent attention to detail.
• Confident communication skills, both written and verbal.
• A positive, flexible approach and willingness to support the wider team.
• Confidence working independently as well as collaboratively.
• Ability to travel regularly between our services during the working day is an essential 

You don’t need to be an expert in finance. We’ll provide training on our systems and processes, so if you’re comfortable working accurately with invoices and financial records, we’d still love to hear from you.

About the services

Our residential services provide safe, nurturing homes where children and young people can thrive. Working alongside dedicated colleagues, you’ll help ensure our homes operate efficiently, enabling frontline teams to focus on delivering the highest quality care and support.

Recruitment process

We reserve the right to close this vacancy early should we receive a high volume of suitable applications.

The selection process is expected to begin with Microsoft Teams interviews during the week commencing the 24th August, followed by a second-stage face-to-face interview.

Why Action for Children?  

Every child should have a loving home, food, warmth, the chance to grow and learn - the support to cope with life’s challenges. But too many children don’t. By bringing your passion and unique skills and experience, you’ll help us change that where it really matters.   

We've been driven by love to take action for children for over 150 years, giving them the protection and practical help they need. A lot’s changed since 1869. But what children really need, hasn’t. So as long as children need us, we’ll be here.   

Will you join us? 

How to apply  

If you require any support to apply, please contact: Shannon Neander at [email protected] quoting reference 13495  

Diversity, equality and inclusion 
 

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. 

We actively encourage applications from Black, Asian & Minority Ethnic and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. 
 

Please note: Unfortunately, we are unable to offer sponsorship for this role.

Don't meet every single requirement? 

If you're excited about this role but your experience doesn't align perfectly with the job description, we'd love you to apply anyway. You might just be the perfect person for this role, or another role within the Action for Children family. 

Want to know more about Action for Children? 
 

Find us on X, Linkedin, Facebook or YouTube to get to know us better.

Job Description

See below for further information about working with us:

Action for Children Employee Benefits

AfC Commitment Statement

Make a Difference - A Career in Residential Services