Business Support Officer

Salary :

£17.1 - 17.1 hourly

Company : Civic Recruitment Limited

Job Type : Full Time

Newport, United Kingdom

Job Description - Business Support Officer

3 Months Contract with a Local Authority

Umbrella - £17.10 per hour - Umbrella

Job Purpose

As a Business Support Officer, you will provide administrative, financial and operational support to Waste Management and Street Cleansing services, helping managers and supervisors ensure the efficient delivery of frontline services.

Key Duties/Accountabilities

• Provide administrative support to managers and operational teams.

• Act as a central point of contact for enquiries, service requests and FOI requests.

• Allocate and monitor work requests to operational teams.

• Record and verify agency workforce claims.

• Gather, analyse and report performance data.

• Maintain expenditure and income records and support reconciliation processes.

• Process payments, orders and charging systems.

• Assist with procurement, stock control and equipment records.

• Support contract administration and tender preparation.

• Record and manage customer enquiries and complaints.

• Maintain PPE and operational records.

• Monitor service performance and escalation processes.

• Support the development of online and electronic service delivery.

• Ensure compliance with Health & Safety procedures.

Essential Experience Required

• Previous Business Support, Administration or Office Support experience.

• Experience dealing with customer enquiries and complaints.

• Experience maintaining records and databases.

• Strong IT skills including Microsoft Office and data systems.

• Good organisational and workload management skills.

• Strong communication and customer service skills.

• Experience handling financial records, payments or account reconciliation.

• Ability to work independently and as part of a team.

• Experience within Waste Management, Street Cleansing or Local Government is desirable.

Additional Information to Note

• Working Hours: 37 hours per week.

• Newport, NP19 0ES..

• On-site Interview.

• Interview Date: 20th October 2026.

• Supplier Submission Deadline: 15th October 2026.

• We work on bi-weekly payment schedule.

• Apply ASAP.

Original job Business Support Officer posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Business Support Officer Jobs in the UK

Get your Resume Reviewed for Free

Email address

Why are you reporting this job?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

All Job Ads are subject to GrabJobs’s Terms of Service. We allow users to flag postings that may be in violation of those terms. Job Ads may also be flagged by GrabJobs moderation team. However, no moderation system is perfect, and flagging a posting does not ensure that it will be removed.

Setup your job alert:

Frequency

By activating job alerts, I agree to GrabJobs Terms & Privacy Policy. I can unsubscribe to job alerts anytime. Skip

Business Support Officer

Job Description - Business Support Officer

Similar Business Support Officer Jobs in the UK

Mobile Apps