Business Systems Manager

Business Systems Manager

£40,000 + DOE

Location - Ashford HO / Hybrid Remote Monday to Friday

Contract - Full Time 6 months FTC - with a view to go Permanent for the right candidate.

The role of Business Systems Manager (BSM) will drive continuous improvement by implementing, developing and rolling-out information systems and databases throughout all areas within the business. The BSM will provide effective business intelligence through data integration and presentation to all departments via dashboards and other mediums, vastly improving business efficiency.

The BSM will develop and enhance systems to smooth workflows, i.e. appraisal systems, referral forms, Engineer/TA worksheets etc. The BSM will be the primary custodian of my clients main MS Dynamics based database. Expert with Dynamics and Power Bi.

The BSM, in partnership with other department heads will recommend and assist with process redesign, to drive continuous improvement and efficiency.

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Key Responsibilities:

* Gain broad overview of all business activities and associated interaction

* Assist each manager to identify areas of potential technology application and business benefit

* Assist where agreed with client quotations to provide a new or enhanced client service

* Provide tech support to all Dynamics / Power Bi users

* Keep abreast of advances in technology that could benefit business operations

* Attend and present at client meetings as necessary

* Provide any tech support within knowledge base as necessary

* Liaise and interact (sign-off) with chosen Dynamics developers

* Liaise and interact (sign off) with chosen IT support provider

* Internal management of bespoke software solutions and MS Dynamics platform - author and maintain process and technical documentation

* Identify and address business challenges and engineer solutions in concert with operational managers

* Development of Business Solutions on Power Platform to increase efficiencies, address process gaps and simplify procedure

* Develop opportunities for collaborative working solutions with partners and clients

* Information Management/Exploitation (IM/IX). KPI and Metric visualisation and accessibility

* Data modelling and trend analysis

Short-term Priorities:

Successful implementation of Dynamics project under the authority of The Board

o Present plan to The Board for agreement

o Create Operational Manual

o On-going training and

o Fault / issue resolution

o Present to and agree by The Board future / further developments

o Liaise with Advantage and other external IT / system suppliers

o Liaise with Department Heads

o Create and chair Dynamics User Group

o Development of Power Bi opportunities

o Assist in the development of the referral form

o Assist in the development of Dynamics processes to meet the process

* Management Information System (MIS)

o Maintain existing dashboards & reports

o Propose and develop new MIS

* Appraisal System

o Complete development

* Business Systems Manager

o Develop process and backup model for the systems element of role to include bespoke code, data sources etc

Please apply/ get in touch to hear more!

TJEXE
Only candidates based in UK and eligible to work in UK are allowed