Business Systems Manager

Business Systems Manager in Avon Valley Business Park, Bristol (BS4), BS4 4DA | Xist4 IT Find a job Post a job Sign up Tired of searching? 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Your main responsibility will be managing and supporting CREST, a bespoke, business-critical platform used across the company to manage technical, customer and commercial information. CREST is built on a Microsoft Dynamics backend, with a custom tablet application used by engineers working on customer sites worldwide. It holds technical site data, product and pricing information, payback calculations, and feeds into important business outputs. You likely won't know CREST already, and nobody expects you to. What matters is that you have hands-on experience supporting or administering Microsoft Dynamics 365, alongside practical Microsoft 365 experience. You should be comfortable managing users, permissions, and configuration; building or maintaining reports; troubleshooting issues; and understanding how data is structured and how it moves through a business system. Could This Be You? You may currently be a Business Systems Manager, Systems Manager, Systems Administrator, Business Applications Manager, Dynamics Administrator, CRM Systems Manager, or Application Support Manager. The title matters less than the work you have done. You will be used to administering business-critical systems, supporting colleagues, managing users and permissions, building reports, troubleshooting issues, and understanding how system changes can affect wider processes, data, and outputs. You should also be comfortable with the broader IT environment, including Microsoft 365, Teams, user setup, access, permissions and day-to-day systems support. What You'll Bring Essential: Experience administering or supporting Microsoft Dynamics or a comparable enterprise business application. Hands-on Microsoft 365 and Teams administration. Confidence with users, permissions, security roles, access, configuration, and troubleshooting. Experience with general IT systems administration and user support. Experience building or maintaining reports from business systems. A good understanding of data structures, relationships and how information flows through systems. Strong Excel and business data skills. Confidence supporting users and knowing when to involve specialist suppliers. Excellent written and spoken English. Full right to work in the UK without sponsorship. Why You'll Enjoy It Here You will get real ownership, broad exposure across the business and the freedom to improve how systems are used. There will be more office time early on so you can learn CREST, meet the team and make the most of any available handover. Once established, the Business Systems Manager role is typically based in the Bristol office about one day a week. The process is two interviews, then a decision. Apply through Xist4 for a confidential conversation. We welcome applications from people with different backgrounds and career paths who can bring the skills needed for the role. 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