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BWC Service Technician

Job Description - BWC Service Technician

Description

Who are we?

Our UK companies are proud to be part of the international Culligan group. We work to provide better water for our customers & consumers around the world. Culligan’s complete line of drinking water solutions, water softeners & water filtration systems set the standard in the water industry. Today, Culligan is proud to have provided world-class service and innovative water solutions for the last 80 years. At Culligan, we’re committed to delivering state-of-the-art products and water solutions that benefit our customers, while minimizing the impact on the environment.

The Role

We're excited to welcome a motivated Bottled Water Cooler Field Service Technician to join our team at Culligan!

In this role, you'll have the opportunity to make a real difference by providing excellent service to our valued customers and ensuring their water treatment systems are in perfect working order.   

This is a great opportunity to join our field operations team and start a career at Culligan.  We offer ongoing training and development, providing opportunities for progression with structured training programmes. 

Support our mission to give people instant access to cleaner, safer, better-tasting water through our unparalleled expertise in sustainability, science, and service.

 

Hours of Work: Monday - Friday 8:30am-5:00pm

Responsibilities:

  • Complete all scheduled activities for service, repair, maintenance and exchange of Bottled Water Coolers
  • Ensure scheduled cleaning/repairs are completed daily
  • Document all sanitisation activities and report complete jobs via handheld device
  • Report any potential failures
  • Replenish the van once a week at our site in Hemel Hempstead.


Requirements
  • A full and valid driving license with a maximum of 6 points.
  • Ability to diagnose and resolve technical issues effectively.
  • Strong hands on experience & DIY skills
  • Excellent communication skills and the ability to build rapport with customers.


Benefits
  • Monday - Friday Days working pattern 
  • Small Company van with private use option available
  • Uniform & Tablet supplied
  • 23 days' holiday + Bank Holidays - increasing with long service
  • Enhanced Maternity, Paternity, Shared Parental and Grandparent leave  
  • Company Pension scheme 
  • Company Sick Pay 
  • Shopping discounts with Perks at Work 
  • 24 hours access to Employee Assistance Programme  
  • Volunteering Day 
  • Employee support network and mental health assistance 
  • Opportunity for career progression 
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