Cafe Volunteer Coordinator - Worcestershire

Closing Date: Thursday 5th June 2025

Job Title: Cafe Volunteer Coordinator

Reports to: Team Leader

Salary: Scale 6, Points 26-28, £26,229 - £27,982 per annum, pro rata

Hours of work: Part Time (18.75 hours per week)

Key Responsibilities:

• Recruit, lead and supervise volunteers in line with the needs of the café


• Ensure standards of compliance are met in relation to volunteer recruitment; references, DBS, mandatory training


• Deliver and develop volunteer training and inductions


• Maintain and develop excellent relationships with St Basils volunteers


• Maintain, develop and build relationships with any third parties supporting St Basils (i.e., corporate partners; event hosts; local authority bodies etc.)


• Develop and maintain excellent relationships with employment agencies, colleges, learning providers, etc.


• Fulfil any relevant administrative tasks, including volunteer expenses


• Support with the creation of Volunteer Policies


• Report on volunteering activities as requested


• Manage the volunteers’ rota


• Coordinate and support on the ground events alongside the Café Coordinator (CC)


• Encourage and develop community groups and activities


• Support volunteers to follow HACCP


• Ensure the café services continue smoothly in the CC’s absence


• Deliver consistent quality service


• Support with the delivery of a customer focused environment both in the kitchen and front of house


• Control stock levels and orders in the CC’s absence


• Management of daily reconciliations in the CC’s absence


• Maintain accurate daily records for environmental health checks in the CC’s absence


• Ensure compliance with environmental and food safety in the CC’s absence

QUALIFICATIONS

Essential:

• L3 CIEH Food Safety & Catering or equivalent

Desirable:

• Leadership or Management qualification

ROLE EXPERIENCE

Essential:

• Experience of running and managing a food/catering establishment


• Experience of developing and working in partnerships


• Managing budgets/ finances

Desirable:

• Devising rotas


• Experience in recruiting, supervising, supporting and developing a volunteer workforce

KNOWLEDGE

Essential:

• Food safety


• Preparation of food


• Creating menus


• Customer Services/Hospitality

Desirable:

• A good understanding of volunteer management and motivation