Call Centre Agent

Reed Business Support is assisting our client, a well-established organisation based in Gillingham, in the recruitment of a Call Centre Agent. As the UK’s leading specialist recruitment partner, we are proud to represent businesses that offer not only a job, but a long-term career path.

We are looking for a confident and customer-focused individual to join our client’s busy and dynamic call centre team. This is a fantastic opportunity for someone who thrives in a fast-paced environment and is passionate about delivering excellent service.

• Handling inbound and outbound customer calls in a professional manner
• Resolving customer queries efficiently and effectively
• Updating customer records accurately
• Working collaboratively with team members to meet performance targets

• Career development opportunities, with access to training, qualifications, and clear progression paths
• A supportive and friendly team environment
• A chance to work with a reputable and growing company

• Previous experience in a similar call centre or customer service role
• Excellent communication and problem-solving skills
• Ability to work full-time from the office
• Must live within a commutable distance to Gillingham
• Immediate availability to start work

If you are enthusiastic, reliable, and ready to take the next step in your career, we want to hear from you!