Call Minder

Telephone Assistant – Office-Based
Location: Worcester (WR3)
Salary: £27,000 per annum (£12.21 p/h weekdays, £15.00 p/h Saturdays)
Hours: Full-time, 42.5 hours per week
Shifts: Monday to Friday (occasional Saturday mornings, 1 in 8 max)
Type: Permanent, office-based only

Are you confident on the phone, full of personality, and ready to be part of a brilliant, fast-paced team?
We’re working with a fantastic Worcester-based business who are growing fast and looking for a Virtual Assistant to support their national client base.
You’ll be joining a tight-knit team providing call handling, diary management, customer service and PA support for over 250 clients across all kinds of industries – from trades to law firms. If you love variety, thrive under pressure, and enjoy helping people, this could be the perfect fit.

What You’ll Be Doing:

• Answering a high volume of calls (80–100 per day) with professionalism and a smile
• Acting as an extension of the client’s team – managing diaries and taking messages
• Providing top-notch customer service and admin support
• Juggling multiple priorities and adapting quickly to different clients’ needs
• Ensuring accuracy and attention to detail in every task

You’ll Need To Be:

• Confident, friendly, and naturally positive on the phone
• Super organised with strong attention to detail
• A clear communicator with excellent spelling and grammar
• Comfortable working under pressure in a fast-paced environment
• Computer literate and a quick learner with systems
• Flexible and reliable – able to cover holidays and occasional Saturdays

Working Hours:
You’ll be working one of the following shifts on rotation:

• 8:00am – 5:00pm
• 8:30am – 5:30pm
• 9:00am – 6:00pm

Saturday shifts: 9:00am – 12:30pm (approx. 1 in 8)
What’s On Offer:

• £27,000 salary
• £15.00/hour pay on Saturdays
• On-site parking
• Casual dress
• A genuinely supportive, energetic team
• Great long-term career potential in a growing business

How to Apply:
To apply or for more information, please contact Jack at Four Squared Recruitment: