Candidate Experience Support

We’re Hiring: Candidate Experience Support

📍 Location: Milton Keynes, Hybrid

💰 Pay: £24,570

📅 Hours: Monday – Friday, 37.5 hours per week, Permanent.

🎓 From day one, you’ll gain access to outstanding Learning and Development opportunities, Mentorship, and a whole load of benefits from big brand discounts to give back schemes!

See a Different World. Where potential is seen and progress is nurtured.

Grade: C

We are on the look out for a dedicated and passionate Candidate Experience Support. 

As a Candidate Experience Support, you will be a vital part of our, collaborative and lively Talent experience function, providing seamless administrative and operational support to our Regional Recruitment Resourcers.

You will be the organisational heartbeat of our Talent Acquisition Team – managing the end-to-end coordination of onboarding, candidate feedback, touch bases – Keeping our ATS (recruitment system) clean, concise and accurate. Your primary goal, keep our candidates informed and valued individually at each stage of our recruitment journey.

Note: The role may also be known as - Recruitment Support - Hiring Experience Administrator - Talent Journey Support - Recruitment Experience Assistant

Responsibilities

• Support Recruitment Resourcers and Specialists in delivering a truly candidate-first experience.
• Manage shared inboxes, onboarding activities, issuing offers, and any other administrative tasks assigned by the Recruitment Leadership Team.
• Coordinate interview bookings, process candidate feedback, and manage recruitment documentation as required.
• Verify Right to Work documents submitted by Hiring Managers, trigger the onboarding process, and maintain regular contact with candidates to keep them engaged and ready to start between onboarding and screening phases.
• Maintain the Applicant Tracking System (ATS) with accuracy and attention to detail.
• Handle queries via Microsoft Teams, email, and phone, providing timely and professional responses.
• Champion the employer brand by ensuring every candidate interaction is positive and consistent.
• Promote fair, inclusive, and diverse recruitment practices at every stage of the process.
• Bring with you, innovation, blue sky thinking and a desire to succeed.

Please note - The responsibilities listed here aren’t the full picture—but they give you a good sense of the role. If you meet the minimum requirements and believe you’ve got what it takes to succeed, we’d love to hear from you.

What we’re looking for:

• Strong administrative experience in a busy environment.
• Excellent customer service skills.
• Ability to communicate confidently with stakeholders at all levels.
• Proficiency in Microsoft Office packages and adaptability with new systems.
• Excellent organisation skills with a keen eye for detail.
• Proven customer service experience with a focus on quality.
• Previous inbox management experience.

Why Join Securitas?

We have a promise to our people, a ‘People Promise’ where opportunity, people and purpose play a vital role in our day to day!

Opportunity: We see potential in every person and situation.

People: We open our eyes to all that’s good.

Purpose: We make your world a safer place.

We believe in your future, not just your past. At Securitas, you’ll find a career built on trust, respect, and progress.

It’s great to see you’re considering a career with us here at Securitas UK! You're one step away from joining our global team of over 375,000 professionals.

Why Choose Securitas UK?

At Securitas UK, we are on a mission to make the world a safer place, driven by our core values of Integrity, Vigilance, and Helpfulness. We foster empowerment, innovation, and growth, offering industry-leading training and career development opportunities.

What You Can Expect

Applying for a new role can be exciting yet daunting. Our dedicated Recruitment Team carefully reviews every application, and we appreciate your patience. Need support? We’re here to help—just drop us an email.

Diversity & Inclusion: Be Yourself at Securitas

We are an all-inclusive employer, embracing individuality and diversity as key to our success. Our belonging strategy focuses on:

• Career Growth: Clear pathways from apprenticeships to leadership programs.
• Inclusive Leadership: A culture of respect, transparency, and collaboration.
• Fair Pay & Benefits: Competitive, equitable compensation and benefits.

Our Commitment to You

We support our workforce through initiatives such as:

• Employee Networks – Safe spaces to connect and influence policies for change.
• Race at Work Charter & Armed Forces Covenant – Supporting equality and inclusion.
• Disability Confident Employer – Ensuring accessibility with our Reasonable Adjustment Passport. With our Level 2 Disability Confident Employer Certification - We commit to guaranteeing an interview to anyone who discloses a disability at screening, providing they live within the location requirements.
• Health & Well-being Programs – Mental health support and workplace wellness.
• Neurodiversity Top Employer Certification – Leading inclusivity for neurodivergent individuals.

We celebrate diversity year-round with events like BSL Week, International Women’s Day, PRIDE, and Black History Month and so much more!

Take the Next Step

Join us and be part of a team that values you. Click ‘I'm Interested' and start your career with Securitas UK today!