Car Dealership Service Advisor

Service Advisor – Prestige Main Dealership - Experience in this role is ESSENTIAL
Location: Portsmouth
Salary: £31,000 Basic | OTE £40,600
Hours: 45 hours per week
Saturday Rota: 1 in 4 Saturdays, paid as overtime
Join a Prestigious Automotive Brand
An exciting opportunity has arisen for an experienced Service Advisor to join a well-established prestige main dealership in Portsmouth. You'll become part of a friendly and professional aftersales team providing outstanding customer service and ensuring every customer enjoys a first-class dealership experience.
This is an excellent opportunity for an experienced Service Advisor looking to further their career within a premium automotive environment.
The Role
As a Service Advisor, you will be the main point of contact for customers throughout their service journey. Your responsibilities will include:
* Greeting customers and discussing their vehicle service and repair requirements.
* Booking vehicles into the workshop efficiently.
* Keeping customers informed throughout the repair process.
* Preparing estimates and explaining completed work.
* Upselling additional products and services where appropriate.
* Liaising closely with technicians and the workshop team to ensure excellent service delivery.
* Delivering exceptional levels of customer satisfaction.
What We're Looking For
* Previous experience as a Service Advisor is essential.
* Experience within a prestige dealership would be advantageous, but is not essential.
* Excellent communication and customer service skills.
* Strong organisational skills with the ability to multitask.
* A professional, positive, and team-focused attitude.
* Full UK driving licence preferred.
What's on Offer
* £31,000 basic salary.
* On-target earnings of £40,600.
* 45-hour working week.
* 1 in 4 Saturdays, paid as overtime.
* Opportunity to join a respected prestige main dealership.
If you're an experienced Service Advisor looking for your next challenge with a premium automotive brand, we'd love to hear from you. Apply today to take the next step in your automotive career
Only candidates based in UK and eligible to work in UK are allowed