Care Coordinator

Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of 1-hour, award-winning training and an excellent reputation, we are immensely proud of the quality of care we provide. Our Inverclyde and North Ayrshire office was established in 2021 and our mission is to brighten the lives of older people giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

We have an exciting opportunity for a Care Coordinator to join our team in Inverclyde supporting our Care Professionals and Clients across the area.

• Build and maintain positive relationships with clients, their families and other professionals involved in their care.
• Support the Registered Manager to forward plan the care schedules to ensure continuity of care.
• Be responsive to changes in the schedule and consult with the relevant team members.
• Support care consultations, service reviews and completion of client personal care plans.
• Conduct introductions, supervisions and touch points with Care Professionals
• Supporting care visits by covering as and when required.
• Completing regular audits to ensure high quality care is maintained.
• Coordination of on-call rota and other events on behalf of the office team.
• Monthly participation in on-call duties.
• Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
• Perform any other duties deemed necessary for the successful operation of the business.

• Must have previous experience in a co-ordinator or scheduler role.
• Care experience.
• Excellent organisation skills.
• Good IT skills.
• Genuinely passionate about delivering high quality care.
• Driver and have access to own vehicle.

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

The benefits:

• 35 hours per week (09:00-17:00) Monday-Friday
• £26,724 plus bonus scheme.
• Paid business mileage.
• 25 days holiday plus public holidays.
• Auto-enrolled company pension.
• Opportunities for training and development.
• Become part of a growing organisation and work for one of the world's leading homecare providers.

We encourage applications from all sections of the community as we want to reflect the areas in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to PVG.