Care Locality Manager

Location: Hampshire
Salary: £60,000 per annum
Contract: Full Time | Permanent | 37.5 hours per week

Registered Manager – New Supported Living Service

We are currently recruiting on behalf of an established care provider for an experienced CQC Registered Manager to take responsibility for a newly developed Supported Living service in Hampshire.

This is an excellent opportunity for an experienced care professional to join a new service at an exciting stage of development. You will have the opportunity to establish the service, build and lead a high-performing team, and ensure the delivery of safe, person-centred support.

The successful candidate will have overall responsibility for service quality, CQC compliance, operational performance, team leadership and financial performance.

About the Service

The role will initially oversee a newly developed Supported Living service in Aldershot, designed to support adults with mental health needs and promote independence, wellbeing and community inclusion.

The service includes:

14 modern, fully self-contained apartments
Purpose-designed accommodation supporting independent living
Dedicated staff facilities and office space
Outdoor space
Good access to healthcare and community services
Close proximity to local amenities, employment opportunities, parks and transport links
Each person supported will have their own tenancy and exclusive use of their apartment, with their care and support provided separately from their housing arrangement.

There is also significant scope for further Supported Living development across Hampshire, providing an opportunity for the successful candidate to contribute to the growth of additional services supporting people with mental health needs, learning disabilities and autism.

Key Responsibilities

Quality & Compliance

Maintain full compliance with CQC regulations and relevant legislation
Lead quality assurance, audits and continuous improvement
Prepare the service for inspections and ensure regulatory standards are consistently met
Develop and implement service improvement plans
Oversee safeguarding, risk management and governance
Ensure support is safe, effective, person-centred and outcome-focused

Leadership & Team Management

Recruit, lead and develop a strong and effective staff team
Manage induction, supervision and performance processes
Coach and motivate staff to deliver high-quality support
Promote a positive and inclusive team culture
Support employee engagement, wellbeing and retention
Develop strong working relationships with families, professionals and commissioners

Operational & Commercial Management

Take responsibility for the day-to-day operational management of the service
Manage budgets and financial performance
Monitor occupancy and service sustainability
Review KPIs and implement appropriate improvement actions
Build effective relationships with local stakeholders and commissioners
Identify opportunities to improve and develop the service
Support the development of additional Supported Living services across Hampshire

About You

We are looking for an experienced and motivated Registered Manager who is confident taking ownership of a service and leading it through its next stage of development.

Essential Experience & Qualifications

Previous experience as a Registered Manager within adult social care
Experience supporting individuals with mental health needs, learning disabilities and/or autism
Level 5 Diploma in Leadership for Health and Social Care, or willingness to work towards this
Strong knowledge of CQC regulations and regulatory requirements
Proven experience leading, managing and developing care teams
Strong communication, leadership and organisational skills
Experience managing operational and quality performance
Ability to balance quality, compliance, people management and commercial responsibilities
Full UK driving licence and willingness to travel across Hampshire when required

The Ideal Candidate

You will be a confident and visible leader who is passionate about delivering high-quality, person-centred support.

You will be:

Values-driven and passionate about improving people's lives
An experienced and supportive people manager
Confident working with CQC and regulatory requirements
Resilient, adaptable and solution-focused
Commercially aware without compromising on quality
Passionate about continuous improvement
Motivated by helping people achieve greater independence

Package & Benefits

£60,000 per annum
Full-time, permanent position
37.5 hours per week
25 days' annual leave plus Bank Holidays
Free DBS check
Blue Light Card membership
Stakeholder Pension Scheme
Employee Assistance Programme
Employee recognition programmes
Annual employee awards
Ongoing training and development
Career progression opportunities
Access to further professional qualifications
Only candidates based in UK and eligible to work in UK are allowed