Care Quality Officer

Job Title: Quality Officer

Location: 70% field based, 30% office based - Suffolk

Salary: £27,000.00  per annum

At A Class Care we are looking for individuals who share our values and passion to make a positive difference to peoples lives throughout our community.

Due to growth we have an exciting opportunity for a quality officer to join our established team in Suffolk. A quality officer will support via field based working to our clients and care workers in line with CQC requirements.

A Class Care is an award-winning Live in Care provider that provides Block care/support, Live in and Night Care services, enabling our clients to remain in their homes for longer. We offer an individually tailored, high-quality home care across Suffolk, Norfolk, Essex and Cambridgeshire. 

You will be responsible for :

• Providing supervision and support to our care staff.


• Completing probation reviews and supervisions for our care staff.


• Completing announced and unannounced spot checks.


• To carry out administrative duties related to the role including writing medication records, care plans and creating relevant reports.


• On-call phone duties on a rota basis. 

Our Ideal Candidate:

• Must have previous experience within the Care sector.


• Must be good at problem solving and like a challenge.


• Excellent attention to detail and communication skills.


• Has a great client-focused passion.


• Able to work under pressure and in a fast pace environment.

Our Requirements:

• Able to drive, and holds a full clean UK Driving License due to the travelling involved. (use of company pool car available for work related tasks)


• Experience working with the Microsoft Packages.


• Have a good understanding of CQC standards

If you are looking for a change in career or a new fulfilling challenge, A Class Care can offer you:

• Company pension, sick pay (SSP)


• Positive and friendly team to work with
  


• Excellent on-going training and induction programme


• Company events and wellbeing programs


• Opportunity to gain nationally recognised qualification in Health and Social Care


• Real opportunity for progression within a growing business


• Use of the company pool cars


• 22 days paid annual leave plus bank holidays and 1 extra day for your birthday


• Monday to Friday work 09.00 – 17.30 with 1-hour unpaid lunch