Caretaker

Caretaker/ Cleaning Supervisor

Unity recruitment are seeking an experienced Caretaker or cleaning supervisor for our client who are a housing management company.

Working 36 hours per week.

Key Accountabilities

1.Cleaning all common areas including estate grounds and play areas, as designated by the Estate Manager or Front Desk/Security Co-ordinator. This will include, though is not restricted to litter picking, window cleaning, and low level gutter and drains maintenance, sweeping and washing all communal areas, and removing graffiti, to an agreed schedule and satisfactory standard, using the appropriate equipment, in line with health and safety practices.

2.Checking, and where appropriate, unblocking chutes and clearing bulk refuse.

3.Reporting any repairs in the communal areas or other issues (unauthorised vehicles, fly tipping etc.) and temporarily securing any damaged communal area which represent a hazard and alerting residents, staff and visitors to any hazards as appropriate.

4.Maintaining appropriate weekly monitoring forms, and completion records of cleaning work carried out, repairs reported, and hazards identified etc, and ensuring appropriate communication with colleagues and third parties as required.

5.In collaboration with colleagues, devise and implement the quarterly and annual cleaning schedules for deep cleaning of bins, staircases etc.

6.Assisting in ensuring the security of the communal areas, including checking of lighting etc, and alerting colleagues to security problems in respect of the estate.

7.In conjunction with colleagues, residents and third parties as appropriate, undertaking grounds maintenance in line with agreed standards.

8.Arranging and providing access to the estate for third parties involved in refuse collection, and other essential services.

9.Maintaining cleaning stores, plant and equipment, and ensuring its security.

10.Undertaking minor repairs in consultation with the Maintenance Officer and Front Desk/Security Co-ordinator

11.Participating in estate inspections and site meetings as requested by the Front Desk/Security Co-ordinator or Estate Manager.

12.With colleagues, ensuring that a reception service is provided for residents and members of the public.

13.Cleaning the office areas as required to cover for staff absences.

14.Responding to problems of service delivery and issues of customer dissatisfaction, which are within the scope of your responsibility and make suggestions for improving the service.

15.Actively promoting the organisation, encouraging residents to become members and seeking opportunities for residents to engage in the activities of the organisation, to ensure that the service meets their needs as far as possible, and help to maintain high levels of customer satisfaction

16.In consultation with the Front Desk/Security Co-ordinator, ensuring that necessary letters go out to residents within agreed timescales.

17.Providing accurate and timely updates and feedback as required for individual and service performance management and for reporting to the Board or reporting to the Council as required.

18.Ensuring that all responsibilities are carried out in specification for housing, and statutory requirements, which includes, though is not restricted to equality and diversity, health and safety, the Data Protection Act and the Freedom of Information Act.

19.Undertaking any other duties commensurate with the role that may be necessary to meet the needs of the service. This may include weekend working from time to time.

20.Working with caretaker colleagues on a rota basis to ensure that a caretaking service is provided from 7 am to 4 pm

If this caretaker/cleaning supervisor role is of any interest to you then please call Carly on ext 113