Case Manager

Case Manager

Ellesmere Port | Hybrid (3 days in office)

We're working with a friendly, family-run financial services business in Ellesmere Port who are looking to bring in an Case Manager to support their growing team.

This is a fantastic opportunity to join a close-knit office (4-6 people at a time) with a great culture, strong tenure, and genuine long-term progression opportunities.

The Role

This is a busy, varied position supporting advisors and ensuring the smooth running of protection and mortgage cases.

Key responsibilities:

Inputting client data, fact finds and leads onto internal systems
Writing advice and suitability letters
Managing and chasing pipeline cases (including GP reports)
Keeping advisors updated on case progress
General administration and case management
Supporting protection cases and ensuring compliance standards are met
This is a fast-paced role, so strong organisation and attention to detail are essential.

✅ What We ' re Looking For

Essential:

Confident communicator - able to speak to people at all levels
Strong organisational skills
Positive, proactive and enthusiastic attitude
Comfortable working in a fast-paced environment
Nice to have:

Experience in a compliant / regulated environment
Interest in protection / financial services

Salary & Benefits

Up to £30,(Apply online only) (DOE)
Standard hours: Monday - Friday, 9:00am - 5:00pm
Supportive, long-standing team environment

About the Company

Small, family-run business with a great reputation
Excellent staff retention (many team members over 8+ years)
Supportive leadership team, including a highly regarded CEO and Director

If you're looking for a role where you can learn, grow, and be part of a genuinely supportive team, this could be a great fit
Only candidates based in UK and eligible to work in UK are allowed