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Case Manager - Specialist Lending

icon building Company : Confidential
icon briefcase Job Type : Full Time

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Job Description - Case Manager - Specialist Lending

  • Prepare and issue terms to brokers and clients.
  • Organise and manage files for cases, ensuring all documentation is up-to-date
  • Proactively follow up on sent terms within agreed timescales.
Our client, a well-regarded and expanding specialist lender, is seeking a proactive and organised Sales Administrator / Case Manager to support their dynamic Sales team. This role is ideal for someone with at least 12 months of experience in mortgages or bridging finance and a genuine interest in the property sector.
Key Responsibilities:
  • Prepare and issue terms to brokers and clients.
  • Organise and manage files for each case, ensuring all documentation is up-to-date.
  • Proactively follow up on sent terms within agreed timescales.
  • Maintain and update the internal CRM system.
  • Collaborate closely with the underwriting team to support case progression.
  • Obtain and manage quotes from external professionals.
  • Instruct professionals such as surveyors, lawyers, and quantity surveyors as needed.
  • Book broker appointments for Business Development Managers (BDMs).
  • Request and follow up on Feefo customer reviews on a weekly basis.
Candidate Profile:
  • Minimum 12 months’ experience in mortgage or bridging finance administration.
  • Strong organisational skills and attention to detail.
  • Excellent communication and time-management skills.
  • Comfortable working across multiple cases with shifting priorities.
  • Confident using CRM systems and office software.
  • A positive, can-do attitude and a strong team player.
Original job Case Manager - Specialist Lending posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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