Researching and developing intelligence and relationships that lead to generation of new business
Producing short and long-term forecasts for internal and external business, including production planning which ensure the sites are optimizing capacity and managing inventory levels
Working with corporate departments to ensure compliance for credit control, export licensees, HM Revenue and Customers and internal procedures
Responsible for day to day communication with the customer relating to new and existing quotations, delivery commitments, cost reduction activities, timescales audits, testing compliance and certifications
Preparing information in support of long- term contracts, complex quotes, budgets and long- range capacity planning, budgeting and monthly forecasts
Advise and direct correct requirements to enable good customer relations both internally and externally
Regular meeting reviews with customer, Plant Manager, Engineering, Quality, Account Managers, Casting Sales Manager
Maintaining the order demand system weekly
Quoting for new and current parts, liaising with engineering, quality, NPI team
Customer communication updates
Preparation of Quarterly Review Presentations
Hosting site visits, visit to customer premises
Weekly accounts receivable reviews and liaison with Corporate credit team
Weekly expedite reports and Oracle system maintenance for changes
Export control diligence
Participation in audit’s (Financial and Quality)
Customer survey internal reviews
Credit control procedures for order acceptance/ completing contract review.
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