Casual Conference Server - JW Marriott Grosvenor House

With over 90 years in luxury hospitality and the very first hotel on Park Lane, join our JW Marriott Grosvenor House family and be a part of a special team who are passionate about delivering large, prestigious events and creating exceptional memories for both guests and associates.  

Since 1929, The Great Room and The Ball Room has welcomed royalty, presidents, actors and musicians for the most exclusive and lavish events of the London scene. The Great Room is one of Europe's largest and most impressive event spaces with a capacity of 2,000 guests to dine banquet style, the Great Room has always been the jewel in Grosvenor House’s crown. 

This role would require you to support with conference service whilst demonstrating exemplary customer service, always remaining approachable and professional. Basic tasks include the following: 

• Taking food from the kitchen and serving these to our guests whilst adhering to standards. 


• Being aware of dietary and allergens. 


• Clearing used cutlery and crockery and returning this to the kitchen. 


• Proactively offering support and assisting guests when required. 

There will also be opportunities to support in other capacities throughout the Conference and Banqueting department, including conference support, Green Room support, hostess-ing, attending the door and attending to the cloakroom.  


Candidates should demonstrate the below characteristics:

• Personable and friendly demeanour 


• Professional  


• Ability to work as part of a team 


• Efficient 


• Punctual and reliable 


• Strong communications skills

Although there are exceptions, most conference shifts take place during the day and are typically 8-10  hours duration however flexibility is required regarding work evenings. 

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.