Catering Assistant - Casual - Southend Leisure & Tennis Centre

Join the Energy at Freedom Leisure – Do Good Feel Good!

At Freedom Leisure, we’re all about positive vibes, great people, and making a real impact. Yes, we run leisure and cultural facilities, gyms, and swimming pools—but at the heart of it all, it’s our people who make the difference.

As one of the UK’s leading charitable leisure trusts, we’re proud of our mission: Improving Lives Through Leisure. We’re here to help communities live healthier, happier lives by making our centres welcoming, inclusive, and accessible to everyone—because everyone deserves to feel good.  We’re all about delivering amazing customer service with a smile—every single day. We create spaces where people feel at home, supported, and inspired. If you’re passionate about helping others and love creating great experiences, you’ll feel right at home with us. 

You don’t need to be an expert to get started—we’ll give you all the training and support you need. With over 130 centres across England and Wales, there’s loads of room to grow.  Many of our team have built amazing careers doing what they love, helping customers day-to-day and making people feel good - one smile at a time

We’re proud to be a workplace where everyone is welcome, valued, and supported to thrive—because when our team reflects the communities we serve, we all grow stronger together.

This is your place. This is where you matter

About the Role

We are looking for an enthusiastic, approachable, and customer-focused Café Assistant to join our team. You’ll be the first point of contact for our customers – providing a warm welcome and delivering excellent service in our café. If you enjoy working with people and thrive in a fast-paced environment, we’d love to hear from you.

In the event that a high volume of suitable applications are received, the post may close prior to the specified closing date. Please apply as soon as possible if interested.

Hours: Casual hours, as and when required

Key Responsibilities

Customer Service and Café

• Greet customers with a smile
• Prepare and serve hot and cold drinks, including barista-style coffee.
• Offer a range of light snacks and pre-packaged food items.
• Always ensure compliance with food hygiene and health & safety standards.
• Replenish café stock and vending machines as required.
• Keep café spaces clean, well-organised, and customer friendly.

About You

We’re looking for someone who is:

• Passionate about delivering outstanding customer service.
• Comfortable using till systems and handling cash/card payments.
• Barista experience is desirable, but training can be provided.
• Able to multitask and remain calm in a busy environment.
• A proactive, flexible and reliable team player.

Desirable Skills & Experience:

• Previous experience in a customer-facing role in leisure, fitness, or community service settings
• Hospitality or Retail experience delivering customer excellence

We believe in valuing our team and supporting your wellbeing and career development. As part of Freedom Leisure, you’ll enjoy:

• Flexible working hours
• Training and development provided
• Paid annual leave
• Fun and busy environment
• Discounted Staff Membership
• Potential permanent work opportunities
• Opportunities to build an exciting career
• Rewarding role supporting health & fitness in the community

Closing date: 1st August 2025

Salary: up to £12.21 per hour