Catering Supervisor

Title: Catering Supervisor

Location: Isleworth

Salary: £30,720.57

Benefits:

• 28 Days holiday including bank holidays
• Plus your birthday off
• 3 volunteering days
• 3 days grandparent leave
• 24 weeks enhanced maternity leave
• Secondary carer leave
• Wedding/commitment day leave
• Free meals on shift
• Bespoke training and development opportunities
• Apprenticeships opportunities for all experience levels
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Cycle to work scheme

Working 5 days over 7 - Monday - Sunday Operation. 

Job Purpose

• To support the manager in delivering quality service across the unit
• To ensure a strong relationship is kept with client & customers
• To provide and maintain the highest standards of food & drink service
• To effectively utilise the branding and marketing materials provided
• To communicate effectively with your manager and team

Key responsibilities and accountabilities Food and Service Development

• Coordinate the entire operation of the catering unit during scheduled shifts.
• Meet and greet customers and be a presence in the unit.
• Brief all staff regarding food and service standards to ensure that all services provided are of the highest standards.
• Continually monitor the service and food provided in the restaurant, give feedback to the chefs/ service team and to ensure the food and service is of the highest quality.
• Check stock levels and order supplies.
• Assist in any area of the catering unit when circumstances dictate.
• Creating a positive team atmosphere & customer environment
• Configuring counter & display spaces to make them attractive
• Ensuring QHSE standards are met and upheld by your team
• Assisting with administrative duties as required

• Previous experience in a supervisory role within catering. 

• Exceptional interpersonal and leadership skills

• Ability to remain calm under pressure and resolve issues effectively

• Strong organisational and multitasking abilities

• Flexible availability, including evenings, weekends, and holidays as needed

For almost 20 years, for every client, in every location, whether that’s an office, stadium, cathedral or university, we have created beautiful spaces, exciting menus and friendly teams, so that each and every customer, and guest can have the hospitality experience they deserve.

We can’t do this alone; we need the brightest and the best to join us to make this all possible. We will support you to create your hospitality legacy and build a career that you are proud of.

Our drive and belief in our people, means that we always strive to supercharge our team’s careers. ‘Better’ is a daily habit that sits deep within our DNA, meaning learning will be front and centre of your experience working with us. Come be a part of the food revolution!