Catering Supervisor

At Aquarium of the Lakes, we aim to ensure that all of our visitors experience a fantastic day out. It’s not just about the amazing attraction and all it has to offer, each member of our team plays a part in making this happen.

Aquarium of the Lakes is part of Parques Reunidos, one of the leading leisure park global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

At Aquarium of the Lakes we are thrilled to announce this role, and we are looking for a confident and committed individual to join our team.

Role Type:

We’ll provide full training and uniform, a competitive salary package and a whole host of benefits, including complimentary attraction tickets, discounts and other incentives…Oh, and you’ll be working alongside an amazing team!!

We are seeking:

For the following vacancy, we are looking for a confident and committed individual who is passionate about the opportunities this role may bring.

Roles & Responsibilities:

VACANCY - LAKES AQUARIUM

CATERING SUPERVISOR

Are you passionate about creating memorable guest experiences and leading a team to success? Do you have a keen eye for detail and a knack for driving food and beverage sales?

If so, we invite you to join our team as a Catering Supervisor at The Lakes Aquarium - In this role, you will play a vital part in ensuring the smooth operation of our catering facilities, including the 1872 Café, Lake View Café, and Ice Cream Kiosk. You will also take responsibility for the day-to-day running of these outlets in the absence of the Catering Manager.

Key Responsibilities

• Team leadership: Supervise and lead a team of seasonal employees, fostering a positive work environment and encouraging teamwork.
• Customer satisfaction: Ensure our guests receive exceptional service and enjoy their time with us.
• Operations management: Oversee the daily operations of the 1872 Café, Lakeview Café, and Ice Cream Kiosk, maintaining high standards of cleanliness, safety, and compliance with food safety regulations.
• Stock management: Monitor and manage inventory levels, order supplies, and conduct regular stock checks.
• Act as deputy: Step in for the Catering Manager when they are absent, taking responsibility for shifts and overall operation.
• Innovation: Help implement new ideas for menus, promotions, or services that enhance the visitor experience and align with our values.
• Food safety & hygiene: Ensure strict adherence to food safety, hygiene, and health & safety regulations, including allergen management and staff training.
• Duty manager role: Occasionally act as a Duty Manager for the Aquarium, overseeing the safety, security, and smooth running of the entire facility.

What we’re looking for

• Previous experience in a supervisory role within catering or hospitality is highly desirable.
• Strong communication and leadership skills with the ability to inspire and manage a team effectively.
• A proactive and positive attitude, with excellent attention to detail and organisational skills.
• Knowledge of food safety and hygiene standards (a Level 2 Food Safety Certificate is desirable or a willingness to obtain it).
• Flexibility to work weekends, holidays, and during peak periods.

This is a salaried, permanent position at £25,947.

Team member benefits:

Seize this opportunity to transform your future and be part of our dynamic team — apply today and make your mark!