CCTV Operator

Job Title: CCTV Control Room Operators

*Immediate start available*

About FRG

First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.

If you are looking for a workplace that values innovation and excellence, FRG could be your next career move.

Key Responsibilities:

• Proactively monitoring all CCTV, safety systems and access systems.
• Advanced computer skills and proficiency
• Excellent verbal and communication skills
• Exceptionally customer focused and able to deliver excellence service levels.
• Monitor and respond to incidents on site appropriately.
• Maintaining various records of communications and events
• Accurate asset control of all equipment such as radios or keys ensuring they are signed out and returned by Security or other parties.
• Ability to work in a team environment
• Able to work and communicate effectively with all levels of leadership.
• Work closely with the management team to achieve site objectives.
• Proactively follow up and track all inbound and outbound communication.
• Have excellent communication and IT skills
• Aware and due diligent in GDPR practices

• Training and development
• Paid holiday allowance of 5.6 weeks per year pro-rata
• Referral Scheme - £100 successful referral
• Uniform
• Healthcare package which includes access to EAP
• Statutory Pension Scheme

• Must have a valid CCTV Licence.
• Must have a valid first aid Licence
• UK Driving Licence
• Must have the right to work in the UK.
• Fully comprehensive 5-year work/unemployment/education history screenable to BS7858.
• High levels of written and verbal communication skills.

First Response Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients.

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.

We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.

What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.