Change and Quality Assurance Analyst

We’re excited to announce a brand-new opportunity within our growing PMO team. We're looking for a proactive and detail-driven Change and Quality Assurance Analyst to help shape the future of our technology services.

This is your chance to play a pivotal role in ensuring that changes to our systems are well-managed, rigorously tested, and delivered to the highest standards. If you have a passion for process, quality, and collaboration, we want to hear from you.

• Manage and document change requests for technology systems and applications
• Perform risk and impact assessments for proposed changes
• Design, execute, and maintain detailed test plans, test cases, and scripts
• Track and report testing progress, documenting outcomes and managing issue resolution
• Keep comprehensive records of change management and QA activities
• Ensure compliance with internal policies and industry standards
• Conduct post-implementation reviews and provide actionable insights
• Communicate effectively with development teams, business users, and stakeholders
• Support and train colleagues in change management and QA best practices

• A keen eye for detail and a strong analytical mindset
• Experience in change management and/or software quality assurance
• Excellent communication and documentation skills
• Ability to collaborate across cross-functional teams
• Familiarity with industry QA standards and change control processes

• Be part of a forward-thinking IT team in a respected organisation
• Enjoy a positive office culture with support for work-life balance
• Develop your skills with new challenges and responsibilities
• Contribute to meaningful improvements across our technology estate