Channel Operations

Who We Are

Joybuy is JD.com’s dedicated retail platform for Europe, offering products across a wide range of categories. Currently in the beta testing phase across the UK, Netherlands, Germany, France, Belgium and Luxembourg, we’re building the future of retail through smart systems, bold ideas, and a customer-first mindset. Backed by JD.com, also known as JINGDONG, and its trusted global technology and supply chain ecosystem, we deliver a shopping experience that is speedy, reliable, and genuinely enjoyable. If you’re ready to make a difference, bring your talent and grow with us. Don’t just buy, Joybuy.

Learn more about who we are and what we do: https://about.joybuy.com/about/

What We Offer

Joining Joybuy means becoming part of a business where people, innovation, and impact work together to shape the future of cross-border e-commerce. You’ll contribute to smart supply chains, efficient logistics, and meaningful projects that drive real customer value. With a competitive salary, great office locations, and a supportive, people-first culture, you’ll have the space to grow your career, learn from talented colleagues, and make a genuine impact in a fast-expanding international business.

About The Team

You’ll be joining the Joybuy team, which values collaboration, ownership, and a commitment to delivering high-quality results in a fast-paced, dynamic environment.

Channel Planning and Expansion: Develop channel expansion plans and operational strategies in line with company strategy, identify potential partnership channels; expand new online and offline channels through business negotiations and resource integration, establish cooperative relationships, and enhance channel coverage and business scale.

Channel Operation and Management: Responsible for daily channel operations, including product listing/delisting, activity configuration, and inventory management; formulate and execute channel marketing strategies, plan marketing campaigns to increase traffic, conversion rates, and sales; maintain customer relationships, resolve operational issues, and ensure the healthy and stable development of the channel.

Resource Integration and Collaboration: Coordinate internal and external resources, collaborate with product, marketing, and supply chain departments to leverage respective strengths; maintain good communication with channel partners, secure resource support, optimize cooperation models, and achieve mutual benefits to drive efficient business operations.

Data Analysis and Optimization: Regularly analyze channel operation data, including traffic, sales, and user behavior metrics; diagnose operational issues, identify growth opportunities, propose optimization plans, and implement them to continuously improve channel efficiency and business performance.

Market Insight and Strategy Adjustment: Monitor industry trends, competitors, and market changes, collect and analyze market information; adjust channel operation strategies based on user demand and trends, innovate marketing approaches, maintain channel competitiveness, and drive business innovation and growth.

At Joybuy, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.

Ready to apply?

Take the next step in your career, apply now and explore the opportunities we have to offer.