Chief Executive Officer

Job Description

Chief Executive Officer
Location: Swindon (hybrid)
Sector: Tourism and Travel
Salary: £150,000 + bonus

We are thrilled to be working with this premier inbound tour operator specialising in excursions, special events, touring, and logistics for the small, luxury, and expedition cruise market. We are seeking an exceptional Chief Executive Officer (CEO) to join a dynamic team based in Swindon.

Our client has built an outstanding reputation within the travel industry, serving a significant portion of the world's cruise fleet. In 2021, they proudly transitioned to an Employee Ownership Trust (EOT), reflecting their commitment to shared success and collaboration. With over 50 dedicated employees across multiple UK locations, they manage more than a thousand cruise-related events annually, catering to over 20 well-established cruise line clients.

Your Role:
As CEO, you will report to the EOT Board of Trustees and collaborate closely with senior management. Your leadership will be pivotal in continuing the founders' vision, driving strategic growth, and expanding business relationships both within the UK and internationally.

Key responsibilities include:
Strategic business development and industry relations.
Supporting and guiding senior management.
Enhancing customer service excellence.
Representing the company at industry events and networking opportunities.

What We’re Looking For:
Interpersonal excellence: superior communication, public speaking, and networking skills.
Proven leadership: demonstrated success in running SMEs, with a strategic and innovative approach.
Industry expertise: deep understanding of the travel, cruise, and tourism industry, particularly within the UK.
Business development: strong experience in developing and nurturing business relationships.
Customer service passion: commitment to providing outstanding customer experiences.
Analytical prowess: expertise in business process analysis and continuity management.
Adaptability and flexibility: willingness to travel and adapt to the evolving needs of the business.

Qualifications:
Degree level or equivalent professional experience.
Excellent IT and written English skills.
Full driving licence.

Are you a visionary leader with a passion for the travel and cruise industry? Do you have the drive to steer a successful, employee-owned company towards a bright and innovative future?
If you are ready to embrace this exciting challenge and lead this successful business into its next chapter, we want to hear from you.