Chief Operating Officer

Harper May is partnering with a growing consulting firm that is seeking an Interim Chief Operating Officer to lead operations during a pivotal stage of evolution. This is a strategic and hands-on role, ideal for a commercially driven leader with experience in professional services who can bring structure, pace, and operational discipline to a dynamic environment.

Role Overview:
As Interim COO, you will work closely with the CEO and senior leadership team to enhance internal operations, support service delivery, and strengthen the business infrastructure. You’ll play a central role in optimising processes, embedding controls, and ensuring the business is well-positioned to scale.

Key Responsibilities:

• Lead and coordinate operational functions including delivery, finance, HR, and compliance

• Implement scalable systems and improve internal processes across departments

• Support senior management in driving strategic goals and improving organisational performance

• Oversee operational reporting and identify key metrics to track progress and efficiency

• Foster collaboration across teams to ensure high-quality client delivery and internal alignment

• Guide improvements in resource planning, project execution, and operational governance

• Act as a trusted partner to the CEO, providing insight and stability across the business

Key Requirements:

• Proven experience as a COO or senior operational leader, ideally within consulting or professional services

• Strong background in operational transformation, business scaling, and cross-functional leadership

• Demonstrated success in interim or contract-based leadership roles

• Excellent interpersonal and communication skills, with a hands-on, pragmatic approach

• Commercially astute, detail-oriented, and comfortable leading change in a fast-paced environment

• Ability to build credibility quickly and work effectively with both internal and external stakeholders