Chief Operating Officer

• Chief Operating Officer for branded consumer business based in Essex who are in a period of significant growth
• Reporting into the Group MD, the Chief Operating Officer will drive the back office support of the business, supporting on strategic growth

Client Details

I am excited to be working a consumer brand based in Essex. The brand are known for its innovative product design, premium quality, and close collaboration with industry professionals. It has built a strong reputation through a focus on technical excellence, distinctive branding, and engaging consumer experiences.

Operating at the intersection of performance, lifestyle, and durability, the brand continuously pushes category boundaries-combining high-spec materials, modern aesthetics, and deep consumer insight to deliver standout products.

With a growing digital presence and a loyal customer base, the company is focused on evolving its category through innovative design, strategic partnerships, and community-driven initiatives.

Description

• Work closely with the MD to implement the growth strategy for the business

• Oversee and develop the HR, Customer Service, and IT Support teams

• Build scalable operational processes that enable growth without compromising brand values

• Collaborate with leadership to align operations with strategic goals

• Introduce tools, systems, and ways of working that increase efficiency and team effectiveness

• Ensure compliance, people development, and excellent internal service delivery

Profile

• Experience working for a well-known branded consumer business, you will be familiar working for household brands that have global reach

• Background in consumer durables such as toys, gifting, fashion, sports etc

• Understands how a strong brand operates and scales from the inside out

• Familiar with supporting or leading operational growth in a consumer business

• Able to lead and inspire cross-functional teams in a fast-paced environment

• Strong organisational, strategic, and communication skills

Job Offer

Competitive basic salary

Performance bonus

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