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| Skill | Required / Desired | Amount | of Experience |
| Experience in curriculum design and developing training materials for adult learners | Required | 3 | Years |
| Understands the social services programs that drive the efforts of the county, regional, and state staff who administer those programs. | Required | 3 | Years |
| Research and evaluate the NC FAST case management software in order to translate the software functionality into effective learning materials. | Highly desired | 3 | Years |
| Ability to assist with scheduling, preparing for and participating in quality assurance checks on training materials that have been developed. | Required | 3 | Years |
| Experience working with training developers, program subject matter experts, technical support and others to assure training materials are effective. | Required | 3 | Years |
| Experience in business analysis, MS Office Suite (e.g., MS Word, MS Excel, MS PowerPoint) | Required | 3 | Years |
| Experience in Learning Management System (LMS) technology such as Moodle, XML, HTML | Required | 3 | Years |
| Experience in designing and delivering computer-based training instructional design, with learning program design systems. | Required | 3 | Years |
| Experience in software that may include Adobe FrameMaker, Adobe Captivate, Camtasia, Photoshop, Adobe, Visio or other training applications. | Required | 3 | Years |
| Experience developing dynamic instructional training materials using interactions and simulations to create interactive, engaging course content. | Required | 3 | Years |
| Experience developing interactive media presentations that enhance the online educational experience | Required | 3 | Years |
| Experience leading training sessions in a variety of formats that may include in person, virtual and/or webinar. | Required | 3 | Years |
| Ability to assist with basic application software and hardware support | Highly desired | ||
| Must have strong understanding of internet concepts and web technology | Highly desired | ||
| Ability to clearly communicate in oral and written form, and deal effectively with diverse groups to accomplish the objectives. | Highly desired | ||
| Experience evaluating student progress and making recommendations for continued training participation curriculum. | Required | 3 | Years |
| Experience providing feedback on learning providing feedback on learning curriculum and methodology to assure program relevance and user comprehension. | Required | 3 | Years |
| Experience with processes to prepare for and conduct classroom training including facility management, course scheduling and student registration. | Required | 3 | Years |
| Knowledge of and experience with NC FAST and the Medicaid Program in NC | Highly desired | 2 | Years |
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