Children Residential Team Leader

Job Title: Team Leader
Salary: £29,538 to £32,882

Contract: temporary position with a view to applying for the perm role
Location: Doncaster

Job Purpose:

Join our client’s team to make a real difference in the lives of young people, including those leaving care and unaccompanied asylum seeker children. We provide a wide range of interventions to prevent homelessness and promote independent living skills. As a Team Leader, you will support our operational teams and lead supported accommodation projects to ensure excellent service delivery.

Key Responsibilities:

• Policy Adherence: Stay updated with policies, guidelines, and procedures.
• Project Oversight: Manage supported accommodation projects with the Service Manager's support.
• Support Delivery: Provide strengths-based support and restorative practice, managing a small caseload.
• Resource Allocation: Ensure effective support delivery, addressing housing needs, managing risks, and prioritizing safeguarding.
• Collaboration: Work with service managers, personal assistants, and support workers to place young people safely.
• Staff Management: Provide management and support to support workers, including regular supervision.
• Monitoring: Ensure accurate recording of staff activity and regular review of risk assessments and support plans.
• Performance Management: Follow performance and absence management processes.
• Strength Building: Work with young people to identify and develop areas of strength using trauma-informed tools.
• Income Maximization: Manage arrears and voids, ensuring smooth sign-up and move-in processes.
• Partnership Development: Develop and maintain relationships with partners and agencies.
• Administration: Set up and maintain administration systems and complete quality audits.
• Independent Living Promotion: Encourage resilience and engagement in meaningful activities to prevent homelessness.
• On-Call Duty: Participate in the on-call out-of-hours system.

Knowledge and Skills Summary:

• Communication: Excellent verbal and written skills, with a focus on accuracy and attention to detail.
• Technical Proficiency: Skilled in Microsoft Office and other information systems.
• Self-Management: Ability to plan, prioritize tasks, and consistently deliver results.
• Stakeholder Communication: Effective communication with various stakeholders, including through social media.
• Youth Issues Knowledge: Understanding of issues affecting young people leaving care, at risk of homelessness, and young parents.
• Legislation and Best Practices: Knowledge of Health & Safety, Early Help, Equality & Diversity, Safeguarding, restorative practice, asset-based and trauma-informed approaches.
• Relationship Building: Ability to engage with clients and colleagues, developing supportive professional relationships and challenging poor practice.

Person Specification:

• Approach and Values: Commitment to diversity, inclusion, anti-racism, and supporting clients.
• Knowledge and Skills: Excellent communication skills, proficiency in Microsoft Office, self-management, and knowledge of issues affecting young people.
• Experience: Experience working with young people, providing housing management services, supervising staff, and developing relationships with partner agencies.
• Qualifications: Relevant professional or managerial qualification, valid UK driving license, and language skills (e.g., Urdu, BSL).
• UK drivers' licence